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Ira Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,198 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,198 reviews

October 13, 2023

Always a pleasant experience! Employees friendly and professional Sean is easy to work with. Thanks More

by cecchd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Ira Lexus of Manchester responded

It's fantastic to hear that you had a pleasant experience and that Sean was easy to work with! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
October 13, 2023

My first 5k service was great, in and out in an hour. Everyone was very nice, More

by l.hurd.06385
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Ira Lexus of Manchester responded

We're delighted to hear that your first 5k service was a great experience, completed quickly and that everyone was very nice. Your satisfaction and time are important to us, and we're here to provide excellent service for all your future needs. Thank you for choosing us, and we look forward to serving you again!

Helpful
October 13, 2023

Always friendly. Knowledgeable and never a hard sell. Service center is truly focused on their customers. More

by Mlvanberlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Ira Lexus of Manchester responded

We greatly appreciate your kind words! It's wonderful to hear that our team is always friendly and knowledgeable and that you've never felt pressured into a hard sell. We are dedicated to being customer-focused in our service center. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service!

Helpful
October 13, 2023

The place is very clean professional staff are very nice jobs is fast it a responsible dealership one you can trust the most clean up the customer car that a good example for customer service thanks IRA. Ma More

by chhunlee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arneil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bilodeau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cripps
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marquis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rhoades
3.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fraser Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Ira Lexus of Manchester responded

It's great to hear that you had a positive experience at IRA Lexus of Manchester. A clean environment, professional staff, and fast service are all important aspects of providing excellent customer service. Enjoy your well-maintained car!

Helpful
October 12, 2023

Best Service with Josh Marquis. He is always on top of everything all the time More

by srudolph12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Ira Lexus of Manchester responded

It's fantastic to hear that you received the best service with Josh, who consistently stays on top of everything. Having a reliable and proactive service provider like Josh is a real asset. Thanks for sharing your positive experience!

Helpful
October 10, 2023

As usual, the dealership and service support was exceptional. Laurie the service facilitator went above and beyond. More

by hempsp928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Ira Lexus of Manchester responded

It's wonderful to hear that you had an exceptional experience with Ira Lexus of Manchester and our service support. Laurie's dedication to going above and beyond is truly commendable. Safe and smooth driving with your well-serviced vehicle, and thank you for sharing your positive experience!

Helpful
October 09, 2023

IRA Lexus is an excellent dealership. Staff in all positions is very well informed, entirely professional and quite friendly. I enjoy working with them. Facilities are Immaculate and ent More

by Bruce.ritz44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Ira Lexus of Manchester responded

It's fantastic to hear that IRA Lexus Manchester is an excellent dealership with well-informed, professional, and friendly staff. A positive dealership experience, along with immaculate and up-to-date facilities, makes a significant difference. Enjoy your interactions with us and your well-maintained vehicle!

Helpful
October 09, 2023

Service department OK. Sales and customer relations are poor. No, second set of keys after owning car for six months is inexcusable. More

by Bkainen1
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Nicholson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Ira Lexus of Manchester responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
October 03, 2023

Great service from both Corey and James. They were both knowledgeable and helpful. They made the sale. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anita Topic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lemieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Ira Lexus of Manchester responded

Congratulations on your new vehicle! We are thrilled that Corey and James provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
October 03, 2023

It is always a good experience here. Five stars all day, I always know what to expect. More

by cailinb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Ira Lexus of Manchester responded

Thank you for the Five-Star review and for choosing Ira Lexus of Manchester. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
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