Jackson Acura

Cody and the technician Stephen were awesome. They did a very thorough inspection to determine why my TL was experiencing issues and a list of other maintenance problems that need to be addresse They did a very thorough inspection to determine why my TL was experiencing issues and a list of other maintenance problems that need to be addressed at my next visit. 😃 More

I was very please and will recommend the staff welcome me early on my appointment me early on my appointment More

Paul was supposed to fill the car up with gas, but it was only half full when we left. You still owe me a half tank of gas Paul! LOL! Just kidding. Paul and everyone at Jackson were fantastic and we were tre only half full when we left. You still owe me a half tank of gas Paul! LOL! Just kidding. Paul and everyone at Jackson were fantastic and we were treated lke family. More

Jackson Acura is a great dealership. Best dealership I've ever dealt with. Also, Cody Johnson and Yvonne Russell have been excellent service advisors. I've bought 4 new Acuras from this Best dealership I've ever dealt with. Also, Cody Johnson and Yvonne Russell have been excellent service advisors. I've bought 4 new Acuras from this dealership over the years and the sales and service I've received has always been excellent. I also want to mention that Paul Silverman is a great sales advisor. More

Reggie and the whole staff was excellent. I would definitely recommend you guys. Looking forward doing business in the future I would definitely recommend you guys. Looking forward doing business in the future More

Nick Covino gives us convenient scheduling, and great communication by explaining in detail the work before, during and after, and what are next steps. communication by explaining in detail the work before, during and after, and what are next steps. More

Sergei was so helpful throughout the whole process, especially my first big girl purchase. I highly recommend purchasing a car from Jackson Acura. Everyone was so nice and welcoming! especially my first big girl purchase. I highly recommend purchasing a car from Jackson Acura. Everyone was so nice and welcoming! More

Sergi Potapoff, Senior Sales Representative, at Jackson Acura always delivers stellar service. Since relocating to Georgia, Sergi and the Jackson Acura team are the best. I love my Integra and I love the Acura always delivers stellar service. Since relocating to Georgia, Sergi and the Jackson Acura team are the best. I love my Integra and I love the Jackson team. I give Sergi ten stars! More

Wait times are usually too high, even for appointments. Prices are marked up compared to other mechanic shops. Also, I called to confirm they had the part needed for a repair on my car, they confirmed, and Prices are marked up compared to other mechanic shops. Also, I called to confirm they had the part needed for a repair on my car, they confirmed, and I showed up for nothing - they didn’t have the part. I live 15 minutes away and I asked for a shuttle ride once, but they only provided a ride to my home. I had to book an Uber to get back to the dealership. Very incompetent and poor customer service. The only saving grace was my most recent service advisor - Yvonne Russel. She was quick and thorough, despite balancing a number of walk-ins around lunch time. Five stars to her, the rest need to pay better attention. More

We had very specific wants for features and colors. We found exactly what we were searching for on Jackson Acura's website. After calling to confirm that the vehicle was still available, we drove 2 hou We found exactly what we were searching for on Jackson Acura's website. After calling to confirm that the vehicle was still available, we drove 2 hours to the dealership to meet Chege (CM) and he had the vehicle waiting on us to test drive. After a thorough features demo and test drive, Chege answered all of our remaining questions. The whole process was as easy and painless as it could possibly be thanks to the very experienced and friendly staff. More