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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,978 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,978 reviews
Verified Customer
January 17, 2024
Came in for oil change and my wife left many hours later. I get that you wanted to do software update. You also replaced my steering wheel. If it’s going to take a long time then accommodate the wait I get that you wanted to do software update. You also replaced my steering wheel. If it’s going to take a long time then accommodate the wait More
by JEFF.A.MORRISON
Employees Worked With
Don’t know names
January 17, 2024
Smooth process. I was kept updated. Time was used wisely. Everyone was friendly and helpful. I was kept updated. Time was used wisely. Everyone was friendly and helpful. More
by amy78
January 17, 2024
Big ole pricing mess of what was asked and what was quoted. The pricing changes once I asked questions about have to be done vs needed to be done. quoted. The pricing changes once I asked questions about have to be done vs needed to be done. More
by LEEBAMA13
Employees Worked With
Don’t remember his name
January 17, 2024
The dealership is professional and so is Richard Newton. You guys have the best finance manager and sales person in Gwinnett. You guys have the best finance manager and sales person in Gwinnett. More
by PRICETAKIYAH
January 17, 2024
As long as Ed Barnes is a service advisor at Jim Ellis, I will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable More
by JULES22LANGLEY
January 17, 2024
Morris and Joe were very personable, professional and knowledgeable with all aspects of sale, negotiation and follow up. knowledgeable with all aspects of sale, negotiation and follow up. More
by Ghislaine1277
January 17, 2024
Great dealership, very easy to talk to the dealers and love the energy. Made my purchase worth. love the energy. Made my purchase worth. More
by djmcclinton98
