Jim Ellis Buick GMC Mall of GA - Service Center

Jim Ellis is one of the best service and they take care of their customers very well Jason this general manager is a really nice person and you make sure that he take care of his customers I appreciate the of their customers very well Jason this general manager is a really nice person and you make sure that he take care of his customers I appreciate them very much More

Great customer service, neat and clean facilities, customer oriented. Will go back with all my needs. customer oriented. Will go back with all my needs. More

They need to stand up to gm on their warranty claims. Protect their customers. Especially for customers purchasing their vehicles from Jim Ellis. Or at least try. Protect their customers. Especially for customers purchasing their vehicles from Jim Ellis. Or at least try. More

Very comfortable environment with highly efficient and courteous staff. I may not live anywhere near Buford, but Jim Ellis makes the trip well worth it. courteous staff. I may not live anywhere near Buford, but Jim Ellis makes the trip well worth it. More

First service went well, however they left off cap from tire stem & didn’t refill DEF. Thought the service.Came with a wash but didn’t. tire stem & didn’t refill DEF. Thought the service.Came with a wash but didn’t. More

Very good service, easy to make an appointment, was willing to match cost of service, told me exactly what it would cost. willing to match cost of service, told me exactly what it would cost. More

4 hours 30 minutes for oil change and recall. Had to wait way to long. Had to wait way to long. More

Brandon was very courteous and professional. Like the guy very much. Looking to work with him in the future. Like the guy very much. Looking to work with him in the future. More

Great visit with Kevin. Very thorough and informative. Scheduling was a breeze and the service was above and beyond. Looking forward to future services. Very thorough and informative. Scheduling was a breeze and the service was above and beyond. Looking forward to future services. More

Fast and efficient. My technician advised me of the recommended service that was needed and didn’t appear to be pushing things that weren’t needed. My technician advised me of the recommended service that was needed and didn’t appear to be pushing things that weren’t needed. More