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Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,959 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,959 reviews
January 02, 2025
This has truly been one of the best car buying experiences I have ever had! I left a dealership I had been with for over 20 years! Justin Bolen was totally professional and on top of everythin experiences I have ever had! I left a dealership I had been with for over 20 years! Justin Bolen was totally professional and on top of everything from start to finish! I will be back in 3 years! Thank you! More
by fitchickkeegan
Verified Customer
January 02, 2025
You returned my van after having it 4 weeks and the issue was not fixed. I realized this on the drive home after picking it up. I turned around and returned the van to you. I had to make yet another trip up was not fixed. I realized this on the drive home after picking it up. I turned around and returned the van to you. I had to make yet another trip up to Klaben to drive it with a manager and show you the problem. I am a mom of four (2 of whom have disabilities) and I have to drive 35 minutes to get to Klaben. Melissa just called a couple days ago (6 weeks after dropping the car off to you) and said you have finally found the problem and the part should arrive within 5-7 business days. By the time I get my car back, you will have had it nearly 2 months to make this repair. I purchased this van from Klaben in April. It was used with only 6k miles on it. Since that time, it has been in your shop twice. The first time, you had it for 2 weeks. Now, 6 weeks so far. It’s pretty unbelievable for a van that I purchased nearly new. Melissa has been fine to work with and has listened to me well. But, I am disappointed in the van that Klaben sold me and I am certainly disappointed in the team of mechanics who have taken so long to make repairs to this vehicle. My local shop can get parts faster than you and make repairs quicker. This should not be the case. More
by mjramer
Employees Worked With
Melissa Dolan
January 02, 2025
Klaben was very helpful with the multiple problems I had with my 2009 Wrangler Jeep. They identified all of the problems giving them the level of need for repair so that I could make my decisions must easie with my 2009 Wrangler Jeep. They identified all of the problems giving them the level of need for repair so that I could make my decisions must easier for cost. More
by robert.rebellino
January 02, 2025
From the time I walked in the door with questions, til I drove off with my 2024 Ram 2500, Ken answered all of my questions without pressure. He made sure he knew what I was looking for and help to find it. drove off with my 2024 Ram 2500, Ken answered all of my questions without pressure. He made sure he knew what I was looking for and help to find it. I will definitely tell others what a great deal I received. More
by steinvair
January 02, 2025
Every single person we came into contact with a super friendly kind and seemed very knowledgeable! friendly kind and seemed very knowledgeable! More
by honeyscooby
January 01, 2025
I appreciate the quickness getting my Jeep in and fixed in a timely manner. But most of all, thank you for the phone calls letting me know what was going on with it. Communication was much better this time in a timely manner. But most of all, thank you for the phone calls letting me know what was going on with it. Communication was much better this time! Joyce Veppert More
by Joyce
Employees Worked With
January 01, 2025
I was NOT in the market for a new vehicle I was literally coming in for service. I ran into Josh Stephens in leasing while waiting for my vehicle to be completed. He asked what I was driving and then said so coming in for service. I ran into Josh Stephens in leasing while waiting for my vehicle to be completed. He asked what I was driving and then said something that got my attention, "You want a new car?" ......... 1 hour later I picked up a BRAND-NEW Jeep Wrangler. No haggling, no hassles, no trouble whatsoever. This was by far the easiest car buying experience I have ever had. Kudos to Josh and his father Big Steve and Joby for making this happen and making it happen quickly and easily! Klaben are the best I would recommend them to all of my friends and family. Thank you Geo More
by Geo
January 01, 2025
Justin and team are the best. I love my Chrysler Pacifica. Thanks Klaben & team for everything. I love my Chrysler Pacifica. Thanks Klaben & team for everything. More
by GM55
Employees Worked With
Other Employees :
Shi Crockett, Paul Cunningham
January 01, 2025
Service was great! Melissa took care of everything I needed for my appointment and make sure my car was update on everything Melissa took care of everything I needed for my appointment and make sure my car was update on everything More
by salt102698
Employees Worked With
Melissa Dolan
