Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
14,706 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,706 reviews
April 11, 2025
So happy with the work at Klaben. I feel confident the service dept. took care of my car, I had new tires, breaks, oil change, and detailed cleaning. . . they covered it all. Thank I feel confident the service dept. took care of my car, I had new tires, breaks, oil change, and detailed cleaning. . . they covered it all. Thanks for the hard work. More
by debloughborough
Verified CustomerEmployees Worked With
April 11, 2025
Working with Tom their service manager, great experience. Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happ Outstanding customer service and knowledge base. Mike was also outstanding. Work in Cleveland in healthcare everyday and they helped make things happen and were flexible with pricing. More
by Derek Meyer
April 11, 2025
Wonder taking care of my car helpfully and cheerfully. Friendly nice nice nice nice nice Friendly nice nice nice nice nice More
by Andbbml
Employees Worked With
April 10, 2025
The sales group was very helpful, they go the extra mile. There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience wa There were a few kinks with the service department. I can’t rate people I haven’t had the pleasure to do business with. The overall experience was very good. The experience with the finance dept. was okay, it wasn’t Justins fault it was the process of trying to sell additional coverage on the warranty. When I give an average on the speed of the process I’m actually giving an OK, it took too long because of pushing extra warranty More
by tdevans1220
April 08, 2025
Gavin was on the ball and gave me updates regularly . He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. More
by ttfranks952
April 08, 2025
Gavin was on the ball and gave me updates regularly . He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. He knew what was happening every time I called. He also called me when a new developmental happened. It was great service. More
by ttfranks952
April 08, 2025
Always have a great experience at Klaben. Good people that treat customers as like they matter. Good people that treat customers as like they matter. More
by George
April 08, 2025
Great service, service workers, customer service, loyalty links, sales people, honesty, explanations, return calls, and fairness. links, sales people, honesty, explanations, return calls, and fairness. More
by CBLAKEL1
Employees Worked With
April 08, 2025
Everyone I've dealt with at Klaben has been the best! You feel like you're part of the family and people do their best to help. A pleasure to deal with. You feel like you're part of the family and people do their best to help. A pleasure to deal with. More
by RWEST3
April 07, 2025
Gragg was the best. He explained all the bells and whistles of my car. Professional, funny and knowledgeable. Go talk to Gragg. You won’t be disappointed. He explained all the bells and whistles of my car. Professional, funny and knowledgeable. Go talk to Gragg. You won’t be disappointed. More
by Stella3
