
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Friendly dealership Nate Bryant and the team at klaben ford where very efficient and friendly with getting me where I wanted to be. It's a good experience for ford buyers Nate Bryant and the team at klaben ford where very efficient and friendly with getting me where I wanted to be. It's a good experience for ford buyers. Ask for nate and he'll even deliver your new car to your house. As he did mine.... More
Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there very quickly and efficiently they do their very best to keep the customer happy at all times I look forward to bringing my vehicles to Klaben Ford service in the future. More
Everyone was pleasant to work with. Terry B was helpful explaining dashboard controls that I had never seen before. And other general 2015 Escort controls. He was also very knowledgeable Terry B was helpful explaining dashboard controls that I had never seen before. And other general 2015 Escort controls. He was also very knowledgeable about the auto and I drove home in that day. More

Brandon was professional. Personable, and very knowledgeable Brandon was very helpful and professional. We did not feel any stress or pressure at any time. It was a very enjoable , stress free experience. All Brandon was very helpful and professional. We did not feel any stress or pressure at any time. It was a very enjoable , stress free experience. All the staff treated us with respect and we're kind. We would definitely recommend Klaben dealership to anyone interested in buying a high quality vehicle at a great price. More
Excellent Customer Service and Technical Service Klaben Ford Service Center is extremely customer oriented and customer supportive. From my initial extremely positive interaction with my service a Klaben Ford Service Center is extremely customer oriented and customer supportive. From my initial extremely positive interaction with my service advisor, Ms. Mona Crooks, to the excellent service on my vehicle, Klaben Ford Service exceeded my expectations. The staff is extremely competent, helpful, and friendly. The technician even noticed that the lug nuts on my wheels needed to be replaced and did so. Thanks to all of you who help us and our vehicles at Klaben Ford More
Very Accomodative The staff was very accommodating to my request with my new vehicle and helped me fine resolution with the factory issue on my new truck. I would give The staff was very accommodating to my request with my new vehicle and helped me fine resolution with the factory issue on my new truck. I would give the Klaben services team very high marks in regard taking care of my needs as a customer. More
Sales experience Very satisfied with our experience! Gene is very knowledgeable and was extremely helpful in the selection of vehicle we ended up with. His patience Very satisfied with our experience! Gene is very knowledgeable and was extremely helpful in the selection of vehicle we ended up with. His patience and confident attitude is appreciated. He is a credit to your sales team. He has a great but balanced sense of humor which we believe is important and appreciated. He is the reason we will return to Klaben! Sincerely, Nelson and Julia More
Klaben Ford and customer service go hand in hand I recently had service done on my vehicle. Things didn't go quite as planned on the first go, which happens to everyone from time to time. I've discov I recently had service done on my vehicle. Things didn't go quite as planned on the first go, which happens to everyone from time to time. I've discovered that we all make honest mistakes, but it's what a person or company does in light of that which defines them. Long story short, the service manager, Tom Alcorn, met up with me. We drove my car and he personally oversaw my vehicle from that point on. Although things didn't go as planned in the beginning, the team at Klaben Ford really went above and beyond to take care of me. They did a lot of extra things they probably didn't have to do, but they did. I hope this review helps someone make the decision to make Klaben Ford their dealer of choice. Thanks again everyone at Klaben! More
Klaben has a top notch service department I recently had my vehicle into Klaben for service.I was treated well and all work was completed quickly and they even washed the car for me.I would re I recently had my vehicle into Klaben for service.I was treated well and all work was completed quickly and they even washed the car for me.I would recommend their service department to friends and family. More
Professionals at work I never write reviews. I either come back or i don't. I had to write on on the service department at Klabe Ford though. What a well oiled machine. Fro I never write reviews. I either come back or i don't. I had to write on on the service department at Klabe Ford though. What a well oiled machine. From the service writer to the technician with 30 years experience, me and my Titanium AWD highly tecnical Fusion, were in good hands...i knew it as soon as i pulled in. By the way i initially took it to Park Ford and ummmmm...well you can guess the rest. More