Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tucker and his team were fantastic! ! I had amazing customer service from beginning to end and I will be back anytime my car needs serviced and I will most definitely be requesting Tucke ! I had amazing customer service from beginning to end and I will be back anytime my car needs serviced and I will most definitely be requesting Tucker! More
Today my car was in for a software update and Mona handled the appointment in a very timely fashion. handled the appointment in a very timely fashion. More
Car in for regular service as water. Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone woul Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone would fix the phone system. My vm seems to get lost, so call is not returned. After 3 wks, I re called, &Kim answered, so I was able to schedule. This has happened before. Frustrating but not blaming Kim. When I finally got in, everything went really well, so my time was valued. Thank you! More
I worked with Mike on the purchase of a Lincoln Nautilus. Mike was extremely knowledgeable on all the features the car had. He advised me on the setup of the features and how to set things up for my persona Mike was extremely knowledgeable on all the features the car had. He advised me on the setup of the features and how to set things up for my personal driving habits. I appreciate the fact that he took the time to teach me about the car and didn’t just shake my hand and show me to the door after the sale was completed. More
Mona was efficient, courteous, and professional. My service appointment was completed in under one hour and I was quickly on my way afterwards. My service appointment was completed in under one hour and I was quickly on my way afterwards. More
David listens to my needs and finds the right vehicle for me. He is easy to contact and always gets back to me quickly with the information I request. When we meet he is prepared and makes the process of get me. He is easy to contact and always gets back to me quickly with the information I request. When we meet he is prepared and makes the process of getting my car as efficient as possible. The rest of the team at Klaben are also very nice and easy to work with. More
everybody was very helpful, polite and considerate. not one time did I have a question that was not answered to my satisfaction. whether they knew the answer or got back to me in a timely manner with not one time did I have a question that was not answered to my satisfaction. whether they knew the answer or got back to me in a timely manner with the answer. I believe I talked to Mike, Brandon, Tom and maybe Daniel sorry I forget If I left anyone out I am sorry But I was extremely happy with service to vehicle and customer service. More
Professional, not pushy, staff is very kind. Very attentive, personable, Would definitely use Klaben again Very attentive, personable, Would definitely use Klaben again More
Kim Wolfram is the best, very knowledgeable. She ensures I'm aware of what items are covered in the plan that I previously purchased for my vehicle. I trust her with my vehicle. She ensures I'm aware of what items are covered in the plan that I previously purchased for my vehicle. I trust her with my vehicle. More
Very smooth Transaction with Bo Stewart. We came from a couple of hours away and Bo had everything ready for us as promised. When it was time to meet with Jennifer Bowen in the Finance Dept We came from a couple of hours away and Bo had everything ready for us as promised. When it was time to meet with Jennifer Bowen in the Finance Dept she had everything ready and was very knowledgeable about all warranty and finance questions we had. The whole process at the dealership was professional, friendly, and efficient. Would definitely recommend Klaben Ford! More
















































