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Klaben Ford Lincoln
Kent, OH
13,496 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,496 reviews
April 30, 2024
Very nice, respectful & helpful. Got me in & out quickly. I appreciated all his help today Got me in & out quickly. I appreciated all his help today More
by jnsmith7985
Employees Worked With
Helpful April 30, 2024
VERY PLEASANT EXPERIENCE. HONEST, STRAIGHT FORWARD AND NO FUNNY STUFF. I WILL BE BACK TO PURCHASE AGAIN SOON. HONEST, STRAIGHT FORWARD AND NO FUNNY STUFF. I WILL BE BACK TO PURCHASE AGAIN SOON. More
by tadwooster
Verified CustomerApril 30, 2024
In my opinion, Mike Cooney, and Klaben Service team are all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All t all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All things being relatively equal; I'll never buy another vehicle anywhere else other than Klaben. More
by RWEST3
April 30, 2024
Provided great service and Luke was very helpful and insightful every step of the way. insightful every step of the way. More
by tops.quizzes-0o
Employees Worked With
April 30, 2024
I would never go to any other dealership. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. More
by jfleck170
Employees Worked With
April 30, 2024
Tyler did a great job working with me on a new truck even though I changed my mind multiple times. though I changed my mind multiple times. More
by wjburch
April 29, 2024
Mona is phenomenal and goes the extra mile for her customers! She’s so pleasant to work with… customers! She’s so pleasant to work with… More
by VINEYARDVINES4326@icloud.com
Employees Worked With
April 29, 2024
Everyone that I encountered at Klaben Auto was pleasant and helpful. I was consistently met with an attitude and desire to help. and helpful. I was consistently met with an attitude and desire to help. More
by tsberna89
April 29, 2024
We were deciding between two manufacturers vehicles. We previously leased two trucks through Klaben Ford so we went to visit Rob Simon. He was straight forward with the pricing, our trade-in and the dif We previously leased two trucks through Klaben Ford so we went to visit Rob Simon. He was straight forward with the pricing, our trade-in and the different was to purchase the vehicle. He ran quite a few pricing scenarios for us. Rob called me the next day to check on my test drive at the other manufacturer and to offer assistance if needed. I called Rob multiple times with questions and he answered his phone and had answers. Our experience with the other manufacturer's dealer was, well, much different. The price kept changing, the interest rate started at 9% but came down to 2.9%. We were "strong armed" by the salesman, his manager and the finance manager. I called and emailed two of the three the next day with a question and received no return call for 3 days. We chose to purchase vehicle from Klaben because of the people at the dealership. We were treated as people and not as $$$. More
by BertMX
April 29, 2024
Kim is phenomenal & truly understands customer comes 1st. I've been with this young lady for several years and have nothing but GOOD things to say about her. She is great at explaining any work that needs I've been with this young lady for several years and have nothing but GOOD things to say about her. She is great at explaining any work that needs to be done or the work that has been done. She looks out for the BEST interest of the customer. When she leaves, I'll be looking for a new dealership for service. Thanks for all you do Miss Kim. More
by haybay33
Employees Worked With
