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Klaben Ford Lincoln
Kent, OH
14,813 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,813 reviews
February 19, 2025
The service department does a great job as a whole but my service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up fron service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up front, no surprises. More
by chas2deb
Verified CustomerEmployees Worked With
February 18, 2025
Great person to deal with and I will keep going to him for everything l get. for everything l get. More
by KEITH.VINSON79
Employees Worked With
February 18, 2025
My low tire light came on as I was heading home. I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look i I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look if you can wait. I sat in the waiting room for a short time while a mechanic checked it out and just filled my tires with air. Knowing I had to drive to Cleveland in the morning, I didn't have any worries about the tires. Joe walked me out to my car and saw I was safely on my way. It's like having family look after me and my Escape. Thanks, guys! More
by PATGYNN
Employees Worked With
February 18, 2025
Needed an oil change done and Rob was able to fit me in and get it done and was the easiest most convenient way and was on time where I needed to be thank you! and get it done and was the easiest most convenient way and was on time where I needed to be thank you! More
by Jacob
Employees Worked With
February 18, 2025
Always a good experience with Mona. Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful pers Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful person and dealership. More
by Davidfoat
Employees Worked With
February 18, 2025
Mona makes the service experience easy and helpful. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. More
by starcherjason
Employees Worked With
February 18, 2025
Anthony always is so friendly and easy to work with on any service needed. His communication and making sure the customer is taken care of is why I keep coming back. any service needed. His communication and making sure the customer is taken care of is why I keep coming back. More
by ABOLBACH
Employees Worked With
February 17, 2025
Joe French and the Kalben service team performed the 5-6000 mile maintenance on my 2023 Ford Escape and sent me happily on my way. 5-6000 mile maintenance on my 2023 Ford Escape and sent me happily on my way. More
by MBDOWELL
Employees Worked With
February 17, 2025
Amazing communication. Great service. Astounding attention to detail. Enough said. Don't believe me, see for yourself. Great service. Astounding attention to detail. Enough said. Don't believe me, see for yourself. More
by Cjones
Employees Worked With
February 17, 2025
This is my second purchase here at klaben with Mike Cooney and I always have the best experience and highly recommend him!! I give a 5 star service 🌟 Cooney and I always have the best experience and highly recommend him!! I give a 5 star service 🌟 More
by amhelton02
Employees Worked With
