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Klaben Ford Lincoln

Kent, OH

5.0
14,943 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,943 reviews

December 09, 2021

This dealership has provided timely service with my first vehicle and my second vehicle which I currently own. Mario hqs worked with me since the beginning and has been nothing short of kind and greeted me w More

by Maxim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Tyler Schultz, Ryan Ries, Mario Palomba
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 09, 2021

Very friendly people.. made my car buying experience very comfortable. Didn't at all we like I was there half the day lol More

by tatiana05davis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Brandon Stahl
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 09, 2021

Everyone here is amazing. Such a positive environment I would definitely go back to get more cars in the future. More

by cylee.redford270
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl, Anthony Averitt
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to be of service to you again! Take care!

December 09, 2021

Very pleasant experience with the purchase of this vehicle. This was the third one from you and it was the best experience More

by Jrschneider11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Casto
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 09, 2021

Everyone at the dealership was informative and very professional. Most of all, all had a smile and were kind. I love my new SUV! More

by ctribuzzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Averitt
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 09, 2021

I love this dealership. Great service and outstanding staff. This is the number one place I trust to take care of my car. More

by jjcharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 08, 2021

The customer service was exceptional! Service tech who called me was polite and clear in explanation!! Thank you for keeping my car in great condition. More

by ssteffens
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! We hope to be of service to you again! Take care!

December 08, 2021

had a broken serpentine belt on my Explorer, called Pat had a broken serpentine belt on my Explorer, called Pat Sandy at Klaben Ford Quick Lane he assisted me in arranging a tow truck, in less than an hour More

by calisteve21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
December 08, 2021

The Service Department, especially Tyler and Sean Bradford sincerely care about the satisfaction of their customers. They have repeatedly gone in and above anytime I had a problem with my Lincoln Na More

by TKENNEDY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
Dec 09, 2021 -

Klaben Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 08, 2021

Great service from a friendly and professional staff! You make it easy to drive Fords! More

by Patrick.untrauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Dec 10, 2021 -

Klaben Ford Lincoln responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

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