Klaben Ford Lincoln

I went to Klaben because a friend referred me to Mike Cooney. She and her family have been buying cars from him for years. Today, I found out why. From the moment I called and asked if there as a specifi Cooney. She and her family have been buying cars from him for years. Today, I found out why. From the moment I called and asked if there as a specific car on the lot to when I walked out with my keys, Mike treated me like a friend. Like someone he truly cared about. His honesty and forthrightness made what I was expecting to be a grueling process into perhaps the most enjoyable and certainly the most welcoming car buying experience I’ve ever had. So, if you’re in the market for a car, you cannot go wrong with Mike and the rest of the crew at Klaben. More

Jenn was extremely helpful and made the paperwork portion fun by conversating about our dogs. She was super friendly and helpful during the car buying process. fun by conversating about our dogs. She was super friendly and helpful during the car buying process. More

Perfect and easy process. Louis and Jennifer made sure I got the vehicle I wanted at the price I needed. Lots of work done remotely minimized my onsite time, freeing up more of my valuable personal time. Kl got the vehicle I wanted at the price I needed. Lots of work done remotely minimized my onsite time, freeing up more of my valuable personal time. Klaben and the associates there are definitely ‘customer first’! More

You get an appointment easily you get your service taken care of with a lot of care and check nearly everything in the car and you get the car functioning like new and looking like new. I am a client for a care of with a lot of care and check nearly everything in the car and you get the car functioning like new and looking like new. I am a client for a long time because of the efficacy of your service persons in particular Kim Wolfgang. Thank you More

Chris made everything super easy and the experience was super smooth. I would definitely recommend him and Klaben. super smooth. I would definitely recommend him and Klaben. More

Joe always makes it easy! Very knowledgeable and to the point. Whatever I need, a rental or shuttle and its all taken care of. Making my service appointment smooth and efficient! point. Whatever I need, a rental or shuttle and its all taken care of. Making my service appointment smooth and efficient! More

Mike was great. Explained the truck and features very nicely. Was patient and not “salesman-y” with us. Walked us thru the process and lease to a first time leaser like myself. Loved the experience, exce nicely. Was patient and not “salesman-y” with us. Walked us thru the process and lease to a first time leaser like myself. Loved the experience, except the new truck payment, but I’m ok with it. Haha. More

Chris Volk is quick and efficient. Easy to work with and wants to put the customer first. The team he works with assists in making the transaction smooth. wants to put the customer first. The team he works with assists in making the transaction smooth. More

I purchased a great vehicle for a great price and value at Klaben Ford Lincoln. My sales and finance experience was painless, efficient and outstanding overall. It was well worth the web / e-mail / text at Klaben Ford Lincoln. My sales and finance experience was painless, efficient and outstanding overall. It was well worth the web / e-mail / text dealing and purchase interactions and the 250 mile trip from Grand Blanc, Michigan to Klaben Ford Lincoln in Kent, Ohio to pick up my Certified Pre-Owned 2019 Ford Ecosport Titanium 4WD. More

I had my bumper replaced after I was rear ended. I had also scheduled for my windows to be tinted by another local business. Brandon went above and beyond and while having my car at Klaben he made sure t also scheduled for my windows to be tinted by another local business. Brandon went above and beyond and while having my car at Klaben he made sure to get my car to the appointment I had at Magic City in Kent for the window tint. This took a lot of the stress and hassle away from me. Upon picking my car up at Klaben it was also detailed very nicely. I would definitely refer customers and use again myself if needed. Awesome to work with. More