
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Quick, friendly and I love my new car!! Fast service, was mostly done over the phone, very informative and easy. Everyone I encountered was very nice. mostly done over the phone, very informative and easy. Everyone I encountered was very nice. More
Our experience with Klaben Lincoln was very positive. The sales representative, Mike, was quick to respond and very courteous and accommodating. Delivery of our vehicle was made directly to our home. The sales representative, Mike, was quick to respond and very courteous and accommodating. Delivery of our vehicle was made directly to our home. Christine handled all paperwork timely and any questions or requests were promptly taken care of. More
In my dealings with the service department i have always gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. gotten great explanations of the problem , how they are going to solve it and in a reasonably time period. Mike Bradvold is great to work with. More
Great experience as usual at Klaben service department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. department!! Employees are knowledgable, friendly, and efficient, Thanks Mike Brandvold at the Service department and Nick at the body shop. More
1. Better communication would have been appreciated. 2. 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left al 1. Better communication would have been appreciated. 2. All the drivers seat and steering wheel settings were changed. I wish they had been left alone. More
I had made a 10K mile service appointment on line through Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mi Klaben’s automated system for our 2019 Ford Edge ST. Upon arrival in the service lane Mona Crooks asked if she could be of assistance. I asked if Mike Brandvold our assigned advisor was available. Mona indicated she would try to locate him. Mona returned and indicated Mike would be available shortly and asked if she could begin an initial inspection of our vehicle. Mike soon arrived and continued on with the inspection and write up. Within a few minutes my wife and I were out the door with an agreement to pick-up our vehicle at 3:00pm. Upon arrival at 3:00pm we were greeted by Mike. Mike and I along with my wife discussed the new Mustang Mach e that was parked outside. Mike was quite knowledgeable of the Mach e. Upon completion of paperwork; Mike walked us out to our completely washed and serviced Edge. Mike thanked us for our business; we thanked him for his efforts in maintain our continued complete satisfaction his professionalism and with Klaben’s service department team. What a great place to do business! More
Mike Uzl and Christine Klaben are fantastic! Both of them worked so hard for us to get us into our new EcoSport. Thank you so much! worked so hard for us to get us into our new EcoSport. Thank you so much! More
Could not have gone smoother. Louis and Roscoe are the best. Needless to say, I'll want to work with them in the future. Thanks guys! best. Needless to say, I'll want to work with them in the future. Thanks guys! More
Chris and the Klaben team worked great to get us the vehicle we wanted at the price we could afford! Thank you all for the hard work! vehicle we wanted at the price we could afford! Thank you all for the hard work! More
Excellent experience. Told them what I wanted, how much I had to spend and they made happen. Everyone there is very nice. They have made a customer for life. had to spend and they made happen. Everyone there is very nice. They have made a customer for life. More