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Klaben Ford Lincoln
Kent, OH
14,710 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,710 reviews
April 17, 2021
Everyone was extremely helpful and courteous. Best car buying experience I’ve ever had. Communication was ongoing throughout the whole process. I will definitely go back. buying experience I’ve ever had. Communication was ongoing throughout the whole process. I will definitely go back. More
by Gonz64
April 16, 2021
2017 Ford Escape with a strange wind tunnel sound when driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. The driving at freeway speed. A truly unusual puzzle. Klaben Ford service department, Mario, Sean, Tom and Mike did not give up until they solved it. They kept me updated at all times, were kind, courteous and professional. I know my vehicle is in good hands when Klaben is working on it and I know they are determined to get it right. Thanks gentlemen!! More
by Dave
April 16, 2021
Joe provides great customer service! He asked great questions, was thorough in his evaluation, and was thoughtful in his analysis at the conclusion of my visit. questions, was thorough in his evaluation, and was thoughtful in his analysis at the conclusion of my visit. More
by John
Verified CustomerEmployees Worked With
April 16, 2021
Check engine light came on took in and they diagnosed the problem as a CPV for the emissions.. The ordered the part and was back up and running in a day. Thanks again for the quick and friendly service. problem as a CPV for the emissions.. The ordered the part and was back up and running in a day. Thanks again for the quick and friendly service. More
by Bookbug1125
Employees Worked With
April 16, 2021
Klaben is a great dealership to work with. They understand my budget and work with me I’m getting me what I want at a great price. understand my budget and work with me I’m getting me what I want at a great price. More
by Greg
April 16, 2021
Always a great experience. First time working with Chris and he did a great job. Was great Roscoe checking in to even though he moved to management. and he did a great job. Was great Roscoe checking in to even though he moved to management. More
by Gilbert07
April 16, 2021
Mr. Mitchell was very courteous and helpful. He treated me as though I was his only client and was very willing to show me as many cars I wanted to see and test drive. He provided one the best experiences me as though I was his only client and was very willing to show me as many cars I wanted to see and test drive. He provided one the best experiences I've ever had in buying a car. Also, Denise Alcorn was also very helpful and patient with the paperwork and financing. More
by dmerleno
April 16, 2021
Great people got me a loan I will be back and recommend to friends and family they got what I wanted at the price I wanted to friends and family they got what I wanted at the price I wanted More
by Kecpay
April 15, 2021
Brian Thompson at Quicklane was great. He was very professional and friendly. He made me feel comfortable. He explained all the details about what was wrong with my car. professional and friendly. He made me feel comfortable. He explained all the details about what was wrong with my car. More
by Jenkelly1390
Employees Worked With
Brian Thompson
