Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Exceptional! Far exceeded all expectations! From the minute I first spoke with Brandon on the phone until I drove my beautifully repaired and cleaned car home I was treated with outstanding serv From the minute I first spoke with Brandon on the phone until I drove my beautifully repaired and cleaned car home I was treated with outstanding service, friendliness, and professionalism. I will most definitely choose Klaben for any future needs and I have encouraged everyone I've talked with to do the same! Thank you so much! More
Car buying experience Louis went above and beyond in helping find the perfect car at a price I could afford. He knew the importance of having a car big enough to transport Louis went above and beyond in helping find the perfect car at a price I could afford. He knew the importance of having a car big enough to transport the grandkids in and was able to get me my heated seats! Thanks so much for all of your hard work Louis, very much appreciated! More
Excellent & Professional I was treated as if I had known everybody for a very long time. Sales, service and management. I felt that it was the right decision to go to Klaben t I was treated as if I had known everybody for a very long time. Sales, service and management. I felt that it was the right decision to go to Klaben to purchase a new or used care. That is why I bought a used 2017 Ford Explorer, that is like new. More
Ford truck service Had to have some repairs done on a truck we purchased back in April and Tom was very professional and quick in getting the truck diagnosed and fixed. Had to have some repairs done on a truck we purchased back in April and Tom was very professional and quick in getting the truck diagnosed and fixed. More
repair stuck lifter, and replace noisey sunroof I've had my vehicle here a few times now for a few issues, everyone has been very helpful, listened to details of my trucks symptoms and properly diag I've had my vehicle here a few times now for a few issues, everyone has been very helpful, listened to details of my trucks symptoms and properly diagnosed the source of the problem the first time. I believe that the people at this dealer have customer satisfaction as there first priority and it shows. The service writer mentioned on my second visit, that they were going have the same tech work on the vehicle as the previous visit. There was no damage or wear to my vehicle, and no sigh that it had undergone a major engine repair. The repair did take longer that I had hoped, but with the amount of work needing to be done, and the how busy this service department, I think everything was completed in a reasonable amount of time. They also went above and beyond my expectations on providing me with a rental car while my vehicle was being repaired. I am very comfortable bringing my vehicle to this dealer for service work, and am very happy that I have such a great service department 2 miles from home More
Fair, Friendly, no pressure service I left with exactly what I was looking for. I was not pressured into something I didn’t want/wasn’t able to afford. My family has been working with Mi I left with exactly what I was looking for. I was not pressured into something I didn’t want/wasn’t able to afford. My family has been working with Mike for over 10 years and will continue to do in the future! More
Wonderful We were introduced to Tim and he was very helpful. He showed us the vehicles we asked to see. We normally don't buy so quickly, but we felt very comfo We were introduced to Tim and he was very helpful. He showed us the vehicles we asked to see. We normally don't buy so quickly, but we felt very comfortable with our selection. Would definitely recommend this dealership and we already did today. Thank you Tim, great job. Dave and Pat More
all issues addressed appropriately I am never disappointed when my car needs service at Klaben. This time I was rather disappointed because my appointment took 2 hours longer than I was I am never disappointed when my car needs service at Klaben. This time I was rather disappointed because my appointment took 2 hours longer than I was told to expect..A 5 hour was way too long! More
Repair of retractable roof My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the w My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the way. I appreciate the pick up and rental car service since Klaben is 40 minutes from our home. More
Great service and a hot dog too We happened to have our oil change performed at noon on Weiner Wednesday. The friendly staff invited us to join them for hot dogs and chips. They we We happened to have our oil change performed at noon on Weiner Wednesday. The friendly staff invited us to join them for hot dogs and chips. They were delicious! More