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Klaben Ford Lincoln
Kent, OH
15,394 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,394 reviews
April 17, 2021
Louis took time on a Sunday to meet me so I could test drive the vehicle. Seamless process. Day if delivery I was at the dealership less than an hour. drive the vehicle. Seamless process. Day if delivery I was at the dealership less than an hour. More
by Debpenn62
April 17, 2021
Branden stepped in to save the day when Chris couldn’t be there the day I picked up my vehicle. He was great- spent time going over all the neat features and gave tips and tricks AND he even transferred over there the day I picked up my vehicle. He was great- spent time going over all the neat features and gave tips and tricks AND he even transferred over my car seats from my old car. Thank you!!!! More
by Jennymarie216
April 17, 2021
Tim, Chris and Denise were very helpful and made my recent vehicle purchase easy! I will definitely recommend them to friends, family and anyone looking for a vehicle. Thank you guys! recent vehicle purchase easy! I will definitely recommend them to friends, family and anyone looking for a vehicle. Thank you guys! More
by CCONRAD2
Verified CustomerApril 17, 2021
Very professional & courteous. They greet you & get started right away on checking over your vehicle & begin processing your service needs. They keep you informed on the status of your vehicle & make s started right away on checking over your vehicle & begin processing your service needs. They keep you informed on the status of your vehicle & make special arrangements if your service can't be completed that day. More
by deborah17
April 17, 2021
Everyone was extremely helpful and courteous. Best car buying experience I’ve ever had. Communication was ongoing throughout the whole process. I will definitely go back. buying experience I’ve ever had. Communication was ongoing throughout the whole process. I will definitely go back. More
by Gonz64
April 16, 2021
Klaben is a great dealership to work with. They understand my budget and work with me I’m getting me what I want at a great price. understand my budget and work with me I’m getting me what I want at a great price. More
by Greg
April 16, 2021
Always a great experience. First time working with Chris and he did a great job. Was great Roscoe checking in to even though he moved to management. and he did a great job. Was great Roscoe checking in to even though he moved to management. More
by Gilbert07
April 16, 2021
Great people got me a loan I will be back and recommend to friends and family they got what I wanted at the price I wanted to friends and family they got what I wanted at the price I wanted More
by Kecpay
April 16, 2021
Joe provides great customer service! He asked great questions, was thorough in his evaluation, and was thoughtful in his analysis at the conclusion of my visit. questions, was thorough in his evaluation, and was thoughtful in his analysis at the conclusion of my visit. More
by John
Employees Worked With
April 16, 2021
Mr. Mitchell was very courteous and helpful. He treated me as though I was his only client and was very willing to show me as many cars I wanted to see and test drive. He provided one the best experiences me as though I was his only client and was very willing to show me as many cars I wanted to see and test drive. He provided one the best experiences I've ever had in buying a car. Also, Denise Alcorn was also very helpful and patient with the paperwork and financing. More
by dmerleno
