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Klaben Ford Lincoln

Kent, OH

5.0
15,659 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,659 reviews

May 03, 2021

Klaben took care of me on a warranty issue with my Ranger and went out of their way to get me a loaner and communicated very well as the the availability of the parts needed and the timing for the completion More

by Mschindler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Halls
May 03, 2021

Excellent service!!! So simple to get my truck fixed , they worked with my insurance and they handled everything!! The auto body guys did a fantastic job! Looks like the accident didn’t even happen! More

by nikkibotsford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
May 03, 2021

Reasonable & timely service. Thank you, Steve & Bryan for your help. Everything went super smooth & ended up paying less than my quote & my car looks great! More

by Leg8784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Lilley, Steve Workman
May 02, 2021

My salesman Michael Uzl did a very good job. The process went very smooth. Excellent customer service. Everyone we encountered was very nice and helpful. I will recommend this dealership and my salesman. I More

by pjuzl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
May 01, 2021

Mike Cooney has been helping me with car purchases for the past 19 years and is always courteous, cooperative, and works with you. At the same time he is friendly and always catches up on family as he tre More

by jbuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cooney, Andy Bellian
May 01, 2021

Service reps courteous and accommodating. Appointment availability met expectations and return was as promised. Pick up and drop off was done with ease; Mike made adjustments to ensure expectations met. More

by ETMOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Always a pleasure, Chris is awesome to work with. He is like family, we only buy from Chris and have worked with him for 3 years. More

by Tamy_Lyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Chris Moldas was very efficient. All the paperwork was ready before our appointment. I appreciated his phone call the morning before I came in to make sure all details that could be handled would be take More

by MAXWELLMAX23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Opalko, Rob Simon
April 30, 2021

Everyone was very friendly and helpful. The waiting area was clean and comfortable. Joe explained that the service should take two hours and they were finished in just under 90 minutes. It's a bit of a driv More

by BBSuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Thank you Nate Bryant for all your help in my new car purchase .Everyone at Klaben were helpful and respectful .Nate does his job well. Such a nice young man. More

by ryan8214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant, Douglas Lewin
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