
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Matthew was excellent in regards to assisting in purchasing a new vehicle and trade In was able to compete the task of walking out with a 2020 Vehicle, very patient through out the process. purchasing a new vehicle and trade In was able to compete the task of walking out with a 2020 Vehicle, very patient through out the process. More
Ford Edge Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arr Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arranged to have the car delivered to my house. Very pleased with the customer service from Mario! More
I dread shopping for anything but really enjoyed my experience with Mike & Klaben Ford. I trust Klaben Ford that’s why I just purchased my 18th vehicle from them. experience with Mike & Klaben Ford. I trust Klaben Ford that’s why I just purchased my 18th vehicle from them. More
This was my first time buying online and unseen. They made the purchase easy and answered every question. A good experience. They also handled the delivery and made the process quick. made the purchase easy and answered every question. A good experience. They also handled the delivery and made the process quick. More
Top Notch We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. More
Dash lights I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me to the waiting area and went over the snacks and drinks available to me while I waited. She came back about halfway through my wait and informed me was going on and would be back later after the tech took the truck for a 10 mile drive. When Kim returned I followed her to the cashier counter and she explained that there was a fluke with the brake modem and hopefully it doesn’t happen again, if it did to call back. She detailed the conversation a bit more than I have but she was super nice and kept me well informed. More
I worked with Tyler on Friday night in buying my first truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’ truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’d actually say that about a dealership or having issues with a new vehicle but Brandon in service, Tyler in sales, and Shawn the manager absolutely went above and beyond in correcting a problem. Highly recommended. More
CLASSY 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT SERVICE FOR TWO YEARS More
Chris was a huge help! Im SO happy with my purchase. They made the process easy and worked hard to make sure everything was done right. They made the process easy and worked hard to make sure everything was done right. More