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Klaben Ford Lincoln

Kent, OH

5.0
15,147 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,147 reviews

October 14, 2025

We ordered our Bronco from Chris Moldas and with the help of Curt Conrad in parts and Jenn in finance it was a smooth and wonderful transaction. More

by barbijoan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Chris in sales and Jenn in finance were friendly and efficient. This is my 3rd lease from Klaben! More

by Debolton
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2025

Supposed to fix my brakes and never did. It’s still acting up. Just like before it was a recall on brake booster I don’t know what to do now More

by davidrostankowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Klaben Ford Lincoln responded

Thank you for the time in providing us with your review David. We share our guest’s feedback with our entire team, helping us know where we are succeeding or needing improvement. After reading your comments it was obvious we failed in meeting the expectations we set for you. No excuses. Thank you for taking the time with me tonight over the phone. We look forward to having the opportunity to restore your full confidence in us. Thank you again for your feedback and I'll speak with you again in the morning! Aaron Heinlein 330.352.1925 aheinlein@klaben.com

October 12, 2025

We waited at the dealership during the service appointment, and they had us out of there in no time. Will be back. More

by actreese327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

Since I purchased my vehicle there over 5 yrs ago have brought in for regular checkups everything always great will continue to do so very happy with service n Dealership More

by Rral529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

The team members at Klaben Ford go out of their way to service you. Kim Wolfram is a leader in this field, She takes a personal interest in your situation and does everything to make sure you are taken ca More

by dalemorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

Customer service was very professional. Didn’t have to wait hours for delivery of my vehicle. More

by Tee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

This dealership is amazing! Highly recommend Chris and Jenn! Best car buying experience I have ever had. More

by Ericjarv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

Mike went out of his way to meet us in Warren then back to stow Kent. He answered our questions with much knowledge. More

by diahncarpenter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2025

The team at Klaben Ford Lincoln is top notch. From mobile service to drop offs the staff is friendly and courteous. Gavin services our vehicle and always keeps us up to date. Highly recommend thi More

by Dcmaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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