
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Professional, responsive and courteous. As returning customers to Klaben Ford, we again had a great experience. Contact was initiated through instant messaging, and Nick ensured that the tw As returning customers to Klaben Ford, we again had a great experience. Contact was initiated through instant messaging, and Nick ensured that the two vehicles we were interested in were available. When we arrived, both vehicles were presented to us and were exactly what we were seeking. The Klaben staff was excellent, especially Nick and Christine. A few hours later, my wife and I both drove home in our new vehicles. Thanks for a great experience! More
Awesome Experience The experience I had at Klaben was professional and ran very smooth. I was able to work with Nick through texting and tell him what I wanted. He found The experience I had at Klaben was professional and ran very smooth. I was able to work with Nick through texting and tell him what I wanted. He found my vehicle and it was ready for the test drive when I arrived at the dealership. It was very comfortable and any issues that arose were taken care of by Nick. This is my second time working with Klaben and I really enjoyed working with Christine in finance. These people at Klaben were just great to work with. More
Wouldn’t go anywhere else! Klaben is always fast, attentive and caring. They take care of your car like it was their own and take you serious when you have a concern with anythi Klaben is always fast, attentive and caring. They take care of your car like it was their own and take you serious when you have a concern with anything. I only trust them with my vehicle! More
2005 F150 service I purchased my F150 from Klaben Ford August of 2005, Klaben Service is the only people that have worked on my truck. Klaben Service has kept my truck I purchased my F150 from Klaben Ford August of 2005, Klaben Service is the only people that have worked on my truck. Klaben Service has kept my truck in top shape. When a problem happens Tom Alcorn makes it correct he knows his service department inside and out. More
One of the best experiences I've had buying a car Tim was very helpful in getting the vehicle I needed no hassles just very good experience I would recommend Tim s. to my friends and others Tim was very helpful in getting the vehicle I needed no hassles just very good experience I would recommend Tim s. to my friends and others More
Excellent customer service The entire sales team treated me like family. They helped me get the best bottom line deal and made the process of buying a car fun. Mike Cooney was m The entire sales team treated me like family. They helped me get the best bottom line deal and made the process of buying a car fun. Mike Cooney was my sales person and he was fantastic. Even though he was making the sale, other sales people stopped to chat with me. The owner of the dealership stopped by to say hi and check on the process couple of times during my transition. I couldn’t have asked for a better experience. More
The best!! Klaben Ford is the best. We had a very good experience there. Our salesman Matt was very friendly and patient throughout the process. We will defin Klaben Ford is the best. We had a very good experience there. Our salesman Matt was very friendly and patient throughout the process. We will definitely buy our next vehicle from Klaben! More
Klaben is always great! I had water in the front floor of my passenger side, and it seems to be fixed. They also made arrangements to get me in immediately to avoid it getti I had water in the front floor of my passenger side, and it seems to be fixed. They also made arrangements to get me in immediately to avoid it getting a mildew smell. More
Grateful I love Klaben service center. The employees are so helpful and friendly. They do right by the customer. I've never had that before. The loyalty links I love Klaben service center. The employees are so helpful and friendly. They do right by the customer. I've never had that before. The loyalty links program is awesome. Thanks guys. More
Klaben makes it right! Thank you Mr. Bradford for looking into my situation. Sometimes things just go wrong for whatever reason...but it's how one handles the 'wrong' buil Thank you Mr. Bradford for looking into my situation. Sometimes things just go wrong for whatever reason...but it's how one handles the 'wrong' builds trust and loyal customers. Mr. Bradford made it right for me and I'm grateful for that. Learning from our mistakes is an important lesson, you and your Klaben staff showed great character by taking responsibility. Special thanks to Brandon for doing all that he could do....and kudos to Mr. Bradford for taking the time after hours to talk with me personally about my situation. Thank you, Stephen R. Michel/ Klaben Customer for Life... More