
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Lease of 2018 Lincoln MKX Louis, my salesman, knew everything that he needed to know and answered all of my questions efficiently. He did not put any pressure on me and was ver Louis, my salesman, knew everything that he needed to know and answered all of my questions efficiently. He did not put any pressure on me and was very patient I would definitely return to him in the future. Christine was also very efficient and knowledgeable. More
Nate and the staff at Klaben were great! We found the truck we were interested and our salesman, Nate Bryant and Jennifer Bowen answered every question and were extremely helpful through the We found the truck we were interested and our salesman, Nate Bryant and Jennifer Bowen answered every question and were extremely helpful through the entire sales process. More

Very Happy! The staff at Klaben Ford was great in helping us with our new lease. Tim Sterling was very knowledgeable in the cars we were test driving. He made pi The staff at Klaben Ford was great in helping us with our new lease. Tim Sterling was very knowledgeable in the cars we were test driving. He made picking one a lot of fun! No pressure. Once we choose a car.; The whole staff made things quick and easy😊 Tim Sterling and James Stickler started the first steps and Doug Levin and Jen finished with the finances. Thank you! More

Very Professional Salesman was very knowledgeable and professional, and we feel we were treated fairly. The selling/buying experience was made as comfortable as possib Salesman was very knowledgeable and professional, and we feel we were treated fairly. The selling/buying experience was made as comfortable as possible. Thank you! More
Two thumbs up! Great experience with Chris! We were turning in our current escape to lease a new one, and the transition was painless! Thanks for the help, we’ll be Great experience with Chris! We were turning in our current escape to lease a new one, and the transition was painless! Thanks for the help, we’ll be back in the future! More
Great Service I have been coming here on a regular basis since I purchased my 2015 Escape. Everyone who works here goes above and beyond to ensure that the custome I have been coming here on a regular basis since I purchased my 2015 Escape. Everyone who works here goes above and beyond to ensure that the customer has a good experience. More

New lease Found our car right away! Dan Peters was great to work with and explained everything we would need to know. They are always great to work with! Found our car right away! Dan Peters was great to work with and explained everything we would need to know. They are always great to work with! More
Great service, took a little long Everyone always makes you feel like you are the most important person there. It is completely genuine. I did have to peruse the part for my car a litt Everyone always makes you feel like you are the most important person there. It is completely genuine. I did have to peruse the part for my car a little more than I should. I truly believe they forgot to order the part when I originally took it in. I had to play a little phone tag and then suddenly my part was arriving the next day... Once I got my car there, I had 3 other things for them to look at. They were extremely busy and could not get to my car for a couple days. They paid for a rental for me to use over the next week, which was wonderful. When they got to my car, they had to order another part for one of the additional items I asked them to fix. I was even able to drop my rental at Klaben and someone from Enterprise would come get the car. They let me know what was fixed and gave my car back washed and completely back to normal. This is the second time I have used their services since I bought my car and both times have been phenomenal. More
Family friendly business I’ve leased, purchased and had vehicles serviced from Klaben since 1994. What else do I need to say! Family friendly dealership that cares about it cu I’ve leased, purchased and had vehicles serviced from Klaben since 1994. What else do I need to say! Family friendly dealership that cares about it customers! More

Hard find We went to a few other dealerships until I went on the inventory search and found this vehicle. We called and spoke to Mike Cooney and he was great! We went to a few other dealerships until I went on the inventory search and found this vehicle. We called and spoke to Mike Cooney and he was great! He sent pictures to me and held the vehicle until I could get out there. He gave me tons of information and was great to work with! I would definitely reccomend him. More