Klaben Ford Lincoln

As ususal, Mona took excellent care of me. I came in for an oil change and a tire rotation. Mona used my loyalty points to get me a great discount on the service. Also, I was notified that I ne I came in for an oil change and a tire rotation. Mona used my loyalty points to get me a great discount on the service. Also, I was notified that I needed a new air filter and they took care of that need. I will be moving out of state, but all of my experiences with Klaben Ford have been great. Doug Carter has been an excellent help in the sales department. Christine Klaben took good care in getting us an excellent rate in the purchase of our Lincoln MKX. And, most of all, Mona Crooks always looked out for our best interest when we needed service on our cars. I only hope that we can find the same kind of service in our new location. Blessings to all, Rev. Dr. Edward N. Beck More

Excellent service Could not ask for better service. They were courteous, answered any questions I had clearly, offered us drinks, continually checked in on us, and alwa Could not ask for better service. They were courteous, answered any questions I had clearly, offered us drinks, continually checked in on us, and always had a smile. The price was higher than I would have liked but hey, I was buying a car. I'm gonna guess that's a pretty common complaint. 5/5 More

Happy customers! We went to Klaben to look at a 2016 MKZ, Nate was polite, knowledgeable and supportive. We purchased a 2016 MKZ and we couldn't be happier with the c We went to Klaben to look at a 2016 MKZ, Nate was polite, knowledgeable and supportive. We purchased a 2016 MKZ and we couldn't be happier with the car and the entire experience, thanks to Doug for his added assistance! More

lincoln continental The best car buying experience I ever had. Our salesman Doug Carter was both knowledgeable and friendly. We got to talk with the owner Rich Klaben w The best car buying experience I ever had. Our salesman Doug Carter was both knowledgeable and friendly. We got to talk with the owner Rich Klaben which my husband and I never ever experienced in all the cars we have bought. All the dealing was done via the phone or computer since we do not reside in Ohio. None of the Lincoln dealers in PA was willing to deal with out and accept our offer or they were not giving enough money for my trade. The car is exceptional. I feel like a queen when I am driving it. I've only had the car for one week and I have had two men approach me and ask if they can look at the car and both replied it is awesome. I agree. More

Worst Day Turned into BEST Day! My husband and I had gone to another dealership an hour away to look at a Ford Edge and ended up leaving very disappointed. We then looked around the My husband and I had gone to another dealership an hour away to look at a Ford Edge and ended up leaving very disappointed. We then looked around the area at other Ford Edges on cars.com and found one at Klaben Ford Lincoln. We decided to stop and are so glad we did! We met with Matt who was nothing but excellent to us. He went over everything we needed to know about the car including what had been worked on and then showed us the car fax. He made sure that he wasn't leaving anything out. Jim also helped us in deciding if this car was the right one or not for us. Then, once we decided to make the purchase Matt spent time going over the car again showing us all the features it had to offer. We are very pleased and will definitely be going back to Klaben in the future! More

Knowledge and service The people at Klaben knew their vehicles, they were able to answer all my questions, and were very reasonable to deal with. They did their best to mak The people at Klaben knew their vehicles, they were able to answer all my questions, and were very reasonable to deal with. They did their best to make me happy and give me more information than I could really absorb, but wanting to touch on all key items that are important. Never felt rushed or pressured at any time. More

Terry is amazing!! Love coming to Ford and working with Terry. All he wants to do is find the right car at the right price for you! Thanks again Terry love my new Fusion Love coming to Ford and working with Terry. All he wants to do is find the right car at the right price for you! Thanks again Terry love my new Fusion. More

Service Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under Mike and his team went above and beyond…as always! Even deciphering my note of what was wrong with my truck. Not an easy task!!!! Mike came in under my husbands estimate on price (always a good thing!) and quicker than I thought to finish, even with ordering parts. Everyone in service department is very friendly and looks out for each other's customers. I think I was asked by everyone passing if I had been helped yet. Always a good feeling dropping off your truck and being in a positive and friendly environment. More

Very positive experience! As a longtime Klaben Ford customer (35+yrs.) my regular sales associate retired and I had the pleasure of working with Tyler. This is how car buying s As a longtime Klaben Ford customer (35+yrs.) my regular sales associate retired and I had the pleasure of working with Tyler. This is how car buying should be, with the internet changing the landscape, I found a hassle free no nonsense car buying experience. Tyler was not pushy and I found him honest, trustworthy, and very knowledgeable! I highly recommend him and will seek him out in the future! More

Mudflap Klaben installed new mudflats and took care of one issue in the interior of vehicle in a reasonable amount of time with no additional delay or cost Klaben installed new mudflats and took care of one issue in the interior of vehicle in a reasonable amount of time with no additional delay or cost More