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Klaben Ford Lincoln
Kent, OH
15,147 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,147 reviews
October 08, 2025
Love my new car miss my other one. I'm happy and hubby can't w a i I'm happy and hubby can't w a i More
by micjac516
Verified Customer
October 08, 2025
Very nice. Very helpful. No pressure Will highly recommend. Very easy to deal with glad we went to Klaben Very helpful. No pressure Will highly recommend. Very easy to deal with glad we went to Klaben More
by Jim
October 08, 2025
After checking with two different mechanics, I am glad I chose Klaben Ford because, even though the waiting list was long, they repaired my car's main problem at half the price I was given at the other car chose Klaben Ford because, even though the waiting list was long, they repaired my car's main problem at half the price I was given at the other car repair place about two blocks away. After the repair, my car showed "low battery" signals every now and then. When I commented on it, Sean Brad has been diligently trying to contact me to fix the issue, which I appreciate a lot. It has been totally my fault (too much work, and when I am back home, it's too late to call) that I have not called back, but you can see how they do care about their clients. More
by Pedro Antonio
October 08, 2025
I did this survey twice already in the last five days thank you very much thank you very much More
by mhoffa984
October 08, 2025
Joe was friendly, knowlegeable & efficient. I highly recommend this dealership & particularly Joe. As an aside, my son buys all his vehicles here. I highly recommend this dealership & particularly Joe. As an aside, my son buys all his vehicles here. More
by drm-427
October 07, 2025
I have been taking my Explorer to Klaben for services that we are not equipped to do ourselves. We are quite satisfied and plan to continue. that we are not equipped to do ourselves. We are quite satisfied and plan to continue. More
by Mcourt855
Employees Worked With
October 06, 2025
Very Nice comfortable dealership with water and snacks provided for customers. I enjoyed also sitting outside because it was a beautiful sunny day. car was ready before the hour and a half time frame!! provided for customers. I enjoyed also sitting outside because it was a beautiful sunny day. car was ready before the hour and a half time frame!! More
by OBRIENC0
Employees Worked With
October 06, 2025
Gavin was 5 star, he went out of his ear to make sure the root problem was addressed. In my opinion the scheduling of work could improve, l took my truck in as scheduled on Monday but on Thursday I called bu root problem was addressed. In my opinion the scheduling of work could improve, l took my truck in as scheduled on Monday but on Thursday I called but it wasn’t even looked at yet. I have a business and scheduling is challenging and we all need to meet that challenge by working on improving that area of our business. More
by T150 pat
Employees Worked With
October 06, 2025
I brought a Nissan car to be repaired and spoke with Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 minutes away She is very efficient, courteous, and professional. More
by frenchpatricia196
October 06, 2025
Friendly ,convenient ,affordable and quick scheduling, knowledgeable staff and friendly environment with accommodations for customers knowledgeable staff and friendly environment with accommodations for customers More
by mhoffa984
Employees Worked With
Other Employees :
Jennifer Switzer
