Klaben Ford Lincoln

Wonderful Customer Service! Doug Carter, my salesman is wonderful! I dread every 3 years getting a new car and he makes the process seamless. I was in and out of the dealership Doug Carter, my salesman is wonderful! I dread every 3 years getting a new car and he makes the process seamless. I was in and out of the dealership within an hour and 15 minutes. Doug was even willing to deliver the vehicle to me if I could not make it to the dealership due to other personal responsibilities. Christine Klaben is also the best! I wouldn't buy/lease a car anywhere else! Their customer service is top notch and very trust worthy! More

Great Service I went in with a list of things I wanted fixed or inspected. They followed my list and in the process found more issues. Had all issues repaired wit I went in with a list of things I wanted fixed or inspected. They followed my list and in the process found more issues. Had all issues repaired with no problems. This is an 05 Mercury Mariner with 75000 miles. Kim is wonderful, kept me up on all items. More

Klaben Ford is customer driven My salesperson, Dave, was ready for me when I came in and had options ready for me based on our phone conversation. He was helpful and friendly. He My salesperson, Dave, was ready for me when I came in and had options ready for me based on our phone conversation. He was helpful and friendly. He exceeded my expectations of getting me into the car that I wanted. I trust him and the team at Klaben. That is why I keep coming back. More

Professional not Pushy Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in th Team at Klaben was considerate and consultative. High integrity. They took care of the maintenance needed and suggested other things to consider in the future to have take care of, and explained everything in plain english (easy to understand). More

Let's Make A Deal - AGAIN! Klaben did it again! We live south of Pittsburgh and doing business with Klaben Lincoln is worth the trip. This is the second vehicle we purchased f Klaben did it again! We live south of Pittsburgh and doing business with Klaben Lincoln is worth the trip. This is the second vehicle we purchased from Klaben. Doug Carter is direct and to the point. We like his "no nonsense" approach to sales. Richard Klaben wants to do whatever it takes to make the deal mutually beneficial and "get it done"! They are both professional and businesslike and made us feel like we were the only customer at the dealership and gave us their full and undivided attention. Christine Klaben made the paperwork aspect seamless. Thanks to all who helped make our purchasing experience a pleasure. More

Wonderful customer service experience! Tim Sterling has exceptionally great customer service! I was very impressed with how he handled not only the questions I had about all the used cars o Tim Sterling has exceptionally great customer service! I was very impressed with how he handled not only the questions I had about all the used cars on the lot but also his willingness to spend time helping me pick out the car that is right for my family. He went above and beyond not only before but as well as after I picked a car out ( 2013 Ford Escape in ginger ale metallic) to show my husband and I how to operate everything in the car and even set up Sync for our phones for us. I will absolutely return just because of the great service that he provided us I felt very comfortable purchasing a car at Klaben Ford and will return for further car purchases! Thank you Tim for not being the typical car salesman that everyone dreads I am absolutely thrilled with my new car! He deserves employee of the month! A special thank you to Rich Klaben for coming over just to thank us for our purchase. I really thought it was a special moment to be thanked by Mr. Klaben himself. Klaben really knows how to sell cars and take care of their customers! More

Explorer They were very helpful in helping me find the right car for my budget. I was able to look at a wide selection of cars and test drove them. They were very helpful in helping me find the right car for my budget. I was able to look at a wide selection of cars and test drove them. More

great place to buy a vehicle from have been dealing with terry baughman for a long time very straight shooter and makes for a great vehicle buying experience will positively return whe have been dealing with terry baughman for a long time very straight shooter and makes for a great vehicle buying experience will positively return when it s time to buy again More

Great working with Dan Peters Nd Andy I have been leasing my cars from Dan Peters for years. He is what keeps me coming back!! His personal customer service. Goes over and above. I have been leasing my cars from Dan Peters for years. He is what keeps me coming back!! His personal customer service. Goes over and above. More

thoughful experts Once I walked in, I was treated like an old friend. Floyd was very patient and professional. He and mechanic buddies not only solved my problem, but a Once I walked in, I was treated like an old friend. Floyd was very patient and professional. He and mechanic buddies not only solved my problem, but also thoroughly explained their solutions and answered my concerns. Awesome job! More