
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Klaben does it again Roscoe did a great job helping me with my new lease. Took all the time I needed to explain everything and get the best deal around! Had an issue wit Roscoe did a great job helping me with my new lease. Took all the time I needed to explain everything and get the best deal around! Had an issue with the new F150 and the Klaben "Family" took care of it right away, Mike Brandvold facilitated the repair and once again did a great job! KUDOS Mike and thanks for taking the time to explain the work done and why. They said they would follow up the following Monday, and I received calls from both Tim the Sales Mgr and Tom the Service Manager ON MONDAY! More

Excellent service!! We love the service we get from Klaben. We always make Klaben our first stop when looking for a new vehicle. Bob was wonderful to work with. He gave We love the service we get from Klaben. We always make Klaben our first stop when looking for a new vehicle. Bob was wonderful to work with. He gave us our options and there was no pressure to make a decision. Jennifer was great explaining all the paperwork. We are so glad we had the opportunity to work with both of them. More
First Time Lease My experience at Klanen was was fantastic. The company as a whole is very professional and generous, but working with Nate Bryant Made everything very My experience at Klanen was was fantastic. The company as a whole is very professional and generous, but working with Nate Bryant Made everything very easy my first time. Small things like offering drinks to my father and I made us feel very welcome. He was very knowledgeable, trustworthy, and professional, while still being down to earth. He is also very easy to contact and doesn’t hesitate to answer any questions. Highly recommend Klaben, and more speciafically Nate Bryant. More
Helpful,friendly and very accommodating With in minutes of arriving, Bob introduced himself and was helpful,friendly and very accommodating. We arrived late on a Friday and not once were giv With in minutes of arriving, Bob introduced himself and was helpful,friendly and very accommodating. We arrived late on a Friday and not once were given the impression to hurry up. He worked to make the process easy. Thanks! More
Poor workmanship I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deati I bought my vechicale, it had a crack down the windshield, they fixed it had to drive a 1:30 back to get it done said I was disappointed in the deatiling on the outside of vechicale they took it down to get the car rap and sticker residual off. Got it back and left and washed it the whole bottom on both sides under black trim still has new car rap pices left all over it. There was no back up camera in it I asked the sales man was nice enough to tell me it would be better to get my own and put it on myself. So no I have to pay someone to detail it right. Very dissatisfied with the care taken. I see 20,000 is not enough to get attention on how a vehicle is presented!!! I am going to buy a new truck next year and because of this I am now looking elsewhere!!!! More
Knowledgable employees who are easy to work with My sales associate was Joe Bellian. I came in looking for a new F-150 and he knew the vehicle and all of its features very well. He was very easy to w My sales associate was Joe Bellian. I came in looking for a new F-150 and he knew the vehicle and all of its features very well. He was very easy to work with and provided insight along the way that made the process easy. Going through finance was also quick and easy. More
20 years and counting! I have been using Klaben Ford for a VERY long time. I was impressed initially by the deal I got with my first purchase. I was new to the area and I k I have been using Klaben Ford for a VERY long time. I was impressed initially by the deal I got with my first purchase. I was new to the area and I kept hearing from people I met to try Klaben. This will be my third Focus, all bought at Klaben. I even talked my boyfriend into getting his truck at Klaben! I will continue to recommend Klaben to people and continue to use their service department. I never feel like I got ripped off on any of their repairs I've had done there. Mona Crooks is the best service advisor ever! If I have problems, I go to Mona! More

EXALLENT SERVICE: This was the second purchase we have made from Rosco .He is the best salesman we ever had the pleasure of meeting meet.He will always go above and bey This was the second purchase we have made from Rosco .He is the best salesman we ever had the pleasure of meeting meet.He will always go above and beyond to put you in the drivers seat.We will recommend him to all that ask. EXCELLENT JOB !! Thank you Rosco for a job well done. Linda & Jim Moore More
Professional & Personable The staff was efficient and friendly as always. They make returning an easy decision “ yes” I’ve been a long time customer, and I intend to continue d The staff was efficient and friendly as always. They make returning an easy decision “ yes” I’ve been a long time customer, and I intend to continue doing business with this dealership in the future. More
My experience was great Amazing service!!! Bought my first used car from here thanks to Tyler Kline! He and Rich Klaben really helped me get what i wanted and i couldn’t be h Amazing service!!! Bought my first used car from here thanks to Tyler Kline! He and Rich Klaben really helped me get what i wanted and i couldn’t be happier with my purchase!!! I would so recommend anyone to go here!! Thanks guys, you rock! More