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5,376 Reviews of Klaben Ford Lincoln - Service Center
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February 05, 2020
Quick, Efficient, and Friendly Always a pleasure working with the service department, getting rides to and from work, and getting good service. Klaben Ford has great customer servi Always a pleasure working with the service department, getting rides to and from work, and getting good service. Klaben Ford has great customer service and great people to work with.. More
by Tom H
Verified Customer
February 05, 2020
I bought my Lincoln September of 2019 from Doug Carter....AWESOME experience.... I had an oil change done Jan 28th, 2020....Mona helped me out....AWESOME service.... I have absolutely no regrets do Carter....AWESOME experience.... I had an oil change done Jan 28th, 2020....Mona helped me out....AWESOME service.... I have absolutely no regrets doing business with Klaben Ford Lincoln.... I know somebody thats works there, and I have friends who have bought vehicles there... can't go wrong. I will keep going to Klaben for service, and whenever it's time for some new wheels. More
by joeworks4u
February 04, 2020
Recall and brake check Very efficient service. Plus I had requested a rental car with no problem. Completely satisfied! I had asked to check my back brakes also as they we Very efficient service. Plus I had requested a rental car with no problem. Completely satisfied! I had asked to check my back brakes also as they were making a noise. Everything was handled. More
by acrz2
Employees Worked With
February 02, 2020
Service is always excellent! Always politely greeted with a friendly smile. Kim always takes care of me, arranges for a car, explains the service and goes over everything with me, ready to answer questi with a friendly smile. Kim always takes care of me, arranges for a car, explains the service and goes over everything with me, ready to answer questions and an expected time of completion. She arranges for a car wash, too! She’s an asset to your dealership! More
by BWISE1
January 31, 2020
Great experience as always. They were able to get me a rental even with short notice of needing one. Process was fast and easy. Great job Mona&Joe rental even with short notice of needing one. Process was fast and easy. Great job Mona&Joe More
by LAZANISDANIEL
January 30, 2020
Recall ready Quick to get me in and do my recall service. As usual friendly service, no matter how busy they are they make you feel like you're their number one p Quick to get me in and do my recall service. As usual friendly service, no matter how busy they are they make you feel like you're their number one priority. More
by Bookbug1125
Employees Worked With
January 28, 2020
Brake caliper In the few years of going to these guys for service, I've learned that I can trust them. As years go by, and they continue their good service, they c In the few years of going to these guys for service, I've learned that I can trust them. As years go by, and they continue their good service, they could earn 5 stars from me. Sean was great, as always. More
by MOONER93
Employees Worked With
Sean Hunt
January 28, 2020
Awesome indeed Kim Wolfram in Streetsboro is always my service helper. She is excellent to do business with. Never have an issue and I am very satisfied with my serv Kim Wolfram in Streetsboro is always my service helper. She is excellent to do business with. Never have an issue and I am very satisfied with my service. More
by sashabluesaphire
Employees Worked With
January 28, 2020
Had a terrible experience once again. Probably will find another place to go. Takes forever to get a call back. And no one knows seems to know what is going on with your car. Since no call back after two me another place to go. Takes forever to get a call back. And no one knows seems to know what is going on with your car. Since no call back after two messages i call and talk to someone else and they give a whole other story of what is going on with your car. Same nonsense as the body shop. I told my wife recently to start looking for a new car and guess where we are not buying it from. Tired of the B.S. More
by Kathy McInnes
Employees Worked With
January 28, 2020
2017 Ford Fusion Recall When we purchased our Certified Pre-Owned Ford Fusion on 1-20-20 we were informed by Tyler Kline in sales that recall service needed to be performed o When we purchased our Certified Pre-Owned Ford Fusion on 1-20-20 we were informed by Tyler Kline in sales that recall service needed to be performed on the vehicle. Service was closed on Monday when we were in (6:30pm.m), but Tyler Kline and Mike Uzi worked with service to get the work done and personally delivered the vehicle to our home in Macedonia on Thursday morning. Thank You!! More
by maul35
