5,377 Reviews of Klaben Ford Lincoln - Service Center
Excellent communication Tyler QBed the service, kept me totally informed of progress, called back when he said he would, and surprisingly, the cost came in under his estimat Tyler QBed the service, kept me totally informed of progress, called back when he said he would, and surprisingly, the cost came in under his estimate. More
Professional service, pleasant experience. I took my Lincoln MKC in for routine service and again, as I've come to expect, it was a pleasant experience. My car was taken in as scheduled, the se I took my Lincoln MKC in for routine service and again, as I've come to expect, it was a pleasant experience. My car was taken in as scheduled, the service was performed, and I was on my way. The service area lounge is very comfortable with lots of amenities you don't usually see. Joe French is polite, communicates well, and is always a pleasure to deal with. More
Very professional & efficient!!! Always willing to work with my schedule & provide shuttle!!! Work completed in very timely manner, friendly staff, great explanation in easy to under Always willing to work with my schedule & provide shuttle!!! Work completed in very timely manner, friendly staff, great explanation in easy to understand language by technician Kim Woffram. More
GREAT SERVICE Finally found a Dealership, That say what they mean and mean what they say. Nice to go to a Dealership that is friendly, Let you know Exactly what to Finally found a Dealership, That say what they mean and mean what they say. Nice to go to a Dealership that is friendly, Let you know Exactly what to expect how long it will take and have it done when they say thanks Klaben Ford More
Son's First Shopping Experience My son is very indecisive and slow to commit, but your sales staff have caused him to have much confidence in your team. We may return to purchase aft My son is very indecisive and slow to commit, but your sales staff have caused him to have much confidence in your team. We may return to purchase after further exploration. More
Great service After buying our car at a different dealer we returned for service to Klaben. We appreciate the great service. Mike takes great care of us! After buying our car at a different dealer we returned for service to Klaben. We appreciate the great service. Mike takes great care of us! More
Best Service Department I have been buying/leasing from Klaben for more than 15 years and all of my experiences with them has been positive. I always purchase the Loyalty Pro I have been buying/leasing from Klaben for more than 15 years and all of my experiences with them has been positive. I always purchase the Loyalty Program and take my vehicles there for all necessary service and repairs. Mona Crooks, my service rep, treats my vehicle as if it were her own. I trust Mona and would recommend her most highly! More
Joe french has taken of my truck since new Joe has taken of my truck since new (2011). Any questions I have, he answers or will get an answer.Doesn't push extra's if not needed. makes recommend Joe has taken of my truck since new (2011). Any questions I have, he answers or will get an answer.Doesn't push extra's if not needed. makes recommendations if something is needed. More
Repair of water leaking from under dash Repair not under warranty was going to be $800 plus-because of low mileage and loyalty they worked with Ford and lowered cost to $220. Repair not under warranty was going to be $800 plus-because of low mileage and loyalty they worked with Ford and lowered cost to $220. More
Nothing is forgotten ! Klaben's service department is ALWAYS willing to go the extra mile to please their customers! From Mona to Shawn & the techs. that worked on the vehic Klaben's service department is ALWAYS willing to go the extra mile to please their customers! From Mona to Shawn & the techs. that worked on the vehicle, I could not have asked for a better team to resolve my issues. This is something that is hard to find in this day & age. As a customer for almost 40 years, they continue to stand alone in top curtious service. I highly recommend them to everyone. More