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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,334 Reviews

5,334 Reviews of Klaben Ford Lincoln - Service Center

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November 06, 2023

As usual took my car in for service and was taken quickly and courteously by everyone. More

by Bookbug1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Very satisfied with the whole visit. Everyone was very friendly and courteous. All were very knowledgeable and gave a great total experience. 👍 More

by JBDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Very happy with our purchase from Klaben. We had several major concerns regarding several issues we felt were improper in the build. The service department agreed with us. The windshield w More

by critescrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

My car needed color touch up/ repair done to the hood. Kristin was professional, friendly, and let me know how my car was doing every step of the way. Kristin and the Klaben team went above and beyond wit More

by SilverSoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

The Mobile Unit was awesome! Scheduling was fast and easy and I received a reminder phone call and email. The technician, Michael Albritton, showed up on time, was friendly and More

by rogil1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Meacham, Michael Albritton
November 02, 2023

Had a great experience. Got regular updates on service. Waiting area was pleasant. Would recommend . More

by KRAUZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Heinlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

We always ask for Mona. She is great. Our ford edge was done way sooner than expected. We have never taken our suv anywhere else to be worked on. More

by donnakayberkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

Good service, got a bed liner put in my truck and they had to cut it themselves. Still was done in a timely manner. More

by Patrick Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
October 31, 2023

The people there are awesome. My puppy even loves going there to get my truck serviced. More

by shanabargerwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Tyler Schultz, Jessica Meacham
October 30, 2023

having the option for my oil change to be mobile saved my day! I will use this service again. The employees that came out did a great job and were very nice and professional More

by Mlopane
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of their names, the 2 employees who came to the house 5 stars
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