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Lexus of North Miami

North Miami, FL

4.6
3,291 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,291 reviews

June 23, 2023

The service at Lexus north Miami is amazing, no where in Miami I haven’t been so well assisted. Maria is so patient and very enthusiastic, also big applause for Matthew , he always do the necessary arrangem More

by Benjie.E
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Jun 23, 2023 -

Lexus of North Miami responded

Thank you for the amazing review! We strive to provide exceptional service at Lexus of North Miami, and we're glad that Maria and Matthew were able to assist you. We appreciate your kind words and look forward to serving you again in the future!

June 23, 2023

Hi! Anna - This is the best manager in lexus North Miami! Very friendly and professional. Thank you! More

by Valerii Kovalev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Lexus of North Miami responded

Valerii, thank you so much for this awesome review of Lexus of North Miami! We will pass along your kudos to our team. Take care!

June 21, 2023

Anna is a wonderful sales associate. She’s always ready to go out of her way in order to help her clients. Quick, responsible, shows high quality of her work, efficient, optimistic and u More

by Ngul
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Lexus of North Miami responded

We're so glad to hear that Anna provided such excellent service and went above and beyond to assist you. At Lexus of North Miami, we strive to provide the best support and communication to all of our clients. We appreciate your kind words and hope to see you again at Lexus of North Miami!

June 21, 2023

This dealership meets all its standards. Clean, welcoming, the staff’s communication is on its peak, and most important, you’ll get all the information that you need. More

by Ngul
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Lexus of North Miami responded

Thanks for the great review, Ngul! We're so glad to hear that you had an overwhelmingly positive experience at Lexus of North Miami. We appreciate your business and hope to see you again next time!

June 20, 2023

great car buying experience. Anna is a wonderful manager. I recommend to everyone. the purchase was easy. More

by snatvit
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lexus of North Miami responded

We're elated that Anna could help make the purchase process a smooth success! Thanks for recommending Lexus of North Miami!

June 20, 2023

Anna was Incredibly helpful, kind, and got us a fabulous deal on a new RX! More

by Kpamp820
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lexus of North Miami responded

Thank you for the review! We appreciate your business and hope to see you again at Lexus of North Miami!

June 17, 2023

Maria provided me with exceptional customer service! She was patient and most importantly honest. I look forward to continue doing business with her. More

by Irma Casimir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jun 19, 2023 -

Lexus of North Miami responded

Irma, it's wonderful to hear that you enjoyed working with Maria during your recent visit to Lexus of North Miami! Thank you for your feedback!

June 16, 2023

buenas tardes, hoy hicimos una compra de una lexus ex 350 2023 y estoy sumamente contenta con la compra y encantada con el personal que me asistió desde el día 1. Gracias! y feliz fin de semana. More

by shavero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lexus of North Miami responded

We're glad you had a great time purchasing your car from Lexus of North Miami! We appreciate your business and hope to see you again for all your future vehicle purchases. Enjoy the new Lexus NX 350!

June 16, 2023

Attentive, cooperative, committed to service excellence- Mauricio is the consummate service writer - only word work w him and definitely would recommend him More

by Heshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Lexus of North Miami responded

Heshy, thank you for the fantastic review! We're so glad that Mauricio provided you with such attentive and excellent service. We appreciate your recommendation and look forward to working with you again in the future. Have a great day! - The Lexus of North Miami Team

June 14, 2023

Horrible Lexus certification is a joke and a fraud. Impossible to speak to leadership. Evil practices to take peoples $$$ stay away More

by Enforce401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew used sales manager and fraud specialist
Jun 14, 2023 -

Lexus of North Miami responded

I'm sorry to hear about your disappointing experience. Providing honest and transparent service is important to us, so I'd like the opportunity to speak with you further regarding your concerns. Please reach out to me directly so we can discuss this situation in more detail. Thank you for bringing this to my attention. Brittany Rivera - Customer Relations Manager - 786-528-3885

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