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Lithia Hyundai of Reno
Reno, NV
4,022 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,022 reviews
March 06, 2023
Ryan was great and met all needs until my car was off the lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through t lot hard to get ahold of after the purchase was complete. I had issues and getting him to return my call was impossible… I am still working through those issues and have to say I am Less than impressed after my purchase…. Also the detailing on the car was less than superb, I am still unwrapping and fining plastic throughout the car… More
by lgray0216
Verified Customer
March 06, 2023
Lance was great as always. Everything handle perfect & professionally He even washed the car Lance is will always handle my service Everything handle perfect & professionally He even washed the car Lance is will always handle my service More
by DLENNOX11
March 06, 2023
Great dealership all employees very friendly. Will buy another suv from them in the future. Will buy another suv from them in the future. More
by Family of 4
Employees Worked With
Other Employees :
Matt Ashton, Erwin Soto
March 04, 2023
Everyone is very caring and loving I would recommend you guys to anyone. Everyone is smiling and that is important for someone new to walk in and see. guys to anyone. Everyone is smiling and that is important for someone new to walk in and see. More
by TERRIBASTIAANS09
Employees Worked With
Other Employees :
Tabitha and service department
March 04, 2023
Service here is always good, but left disappointed to find the following Monday that a part of my skid plate underneath my car was coming apart and wasn’t notified by the maintenance staff. find the following Monday that a part of my skid plate underneath my car was coming apart and wasn’t notified by the maintenance staff. More
by NIKKIPIKKY
Employees Worked With
Unsure
March 04, 2023
Excellent customer service, quick, sincere and helpful. Found a cehicle that fit my needs. Badass!!! Found a cehicle that fit my needs. Badass!!! More
by TDUNCAN_0362
Employees Worked With
Other Employees :
Luke phone number 9661, Bryan Ogg, Hannah Choquette
March 04, 2023
Great non- pressure dealership and knowledgeable people. I recommend for any auto needs. I’m loving my Palisades!! I recommend for any auto needs. I’m loving my Palisades!! More
by csmith4455
March 04, 2023
Everytime that I have called or needed assistance I have always spoken to someone who is so friendly. Lance in the service department was absolutely amazing. always spoken to someone who is so friendly. Lance in the service department was absolutely amazing. More
by REBECCAROSELEE93
March 03, 2023
They have always been helpful and accommodating to my needs. Listen to me if I have problems with my car and are never pushy towards me. needs. Listen to me if I have problems with my car and are never pushy towards me. More
by Mike Espina
