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Lithia Hyundai of Reno

Reno, NV

4.3
4,026 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,026 reviews

December 05, 2022

I have always appreciated the people at Lithia, buying a car from them is the best purchase I’ve made in my whole car life. Getting my service needs met by them is always my best car care experience. I am More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Dec 05, 2022 -

Lithia Hyundai of Reno responded

That means a lot to us at Lithia Hyundai of Reno! Our goal will always be to make you feel like family here and provide only the best service for you and your vehicles. Thanks for the kind words and safe travels!

December 04, 2022

Service advisor was very busy but polite and efficient. Understaffed but work done as promised More

by DAN.COLLINS81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5-star review, Dan. We apologize for being busy during your appointment, but we're always happy to get you back on the road as quickly as possible. See you next time!

December 04, 2022

I owned a used 2019 Kona EV, being a crazy old girl, I wanted one that was only mine. Going in for service, big tire rotation, I asked about a new car. I loved my Kona, so here I am with 2023 Kona EV. More

by Keep me out of the showroom05
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Carol
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Congrats on the new Kona EV! We're always here for you at Lithia Hyundai of Reno, so let us know if you need anything else!

December 04, 2022

Great sales and service teams. Will go to Lithia Hyundai of Reno to purchase my next Santa Cruz of choice More

by JEAST1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg
Dec 05, 2022 -

Lithia Hyundai of Reno responded

We love to hear that! Thanks for the awesome review and we look forward to seeing you at Lithia Hyundai of Reno for your next Santa Cruz!

December 03, 2022

Ryan was just wonderful. He listened to everything I said about the things I liked and didn’t like about my previous vehicle and made sure to show me only what would interest More

by ERINPHILLIPS1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Franceschini
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Thanks for the shoutout to Ryan, Erin! We're so pleased to hear he made you feel heard and taken care of. Let us know if you need anything else from Lithia Hyundai of Reno!

December 03, 2022

Very professional dealership I enjoy working with Kirby in Sales Mountain service Steve the death person, Tom, the sales manager, great team great people thank you More

by ARTSGALAXIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Matt Franceschini, PJ Pourjami, Efren Gonzalez-Aguayo, Kirby McMahon
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Thanks for the great review! It's our pleasure to assist you at Lithia Hyundai of Reno. See you again soon!

December 03, 2022

Devin explained everything very clearly, got me a great extended warranty, and made everything really easy for me. I couldn't have asked for better service. More

by NONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton
Dec 05, 2022 -

Lithia Hyundai of Reno responded

We're thrilled to hear Devin made your experience at Lithia Hyundai of Reno smooth and easy! Thanks for taking the time to leave us your feedback!

December 03, 2022

Sold us a car that has inner tire issues, and won’t fix it. Just made the first payment!! Lithia Hyundai Of Reno you suck! More

by bornnky77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Franceschini
Dec 05, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear you are experiencing issues with your tires. We strive to be transparent and honest throughout the sales process so that you can make an informed decision. Please give me a call at the number below so we can discuss your issues in further detail, thanks. Scott Robert 775-682-3352 Customer Relations Manager

December 03, 2022

The dealership was quick and efficient with finding me a car that fit my price range, as well as being help and informative on the best route to take in terms of financing with my current position. More

by Cameron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Dec 05, 2022 -

Lithia Hyundai of Reno responded

We're happy to help you along on your car-buying journey at Lithia Hyundai of Reno! Thanks for the five-star review, Cameron, and we hope to see you again down the road!

December 03, 2022

Good education for a potential buyer. Friendly dealership. Introductions to staff. Made purchase simple. Plenty of service follow up. More

by SBLYNN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Dec 05, 2022 -

Lithia Hyundai of Reno responded

We're happy to be an entry point of information for car buyers. Getting to know our customers is just as important as working with them to score a deal at Lithia Hyundai of Reno. Thanks for awesome review!

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