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Lithia Toyota of Medford

Medford, OR

4.6
4,816 Reviews
Lithia Toyota of Medford is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Medford joined Lithia Motors in December 1974 and became the second Lithia store. They moved from their location at the Lithia Motors headquarters to a brand-new facility in 2000. Lithia Toyota of Medford has been awarded the prestigious Toyota President's Award for 16 consecutive years. Lithia Toyota of Medford, near the surrounding areas of Medford, Ashland, Grants Pass, Central Point, Jacksonville and Rogue River Oregon, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD, xB, tC, & Scion iQ. Lithia Toyota of Medford also has Toyota Certified Used Vehicles that meet Toyota's demanding standards for quality and pass a meticulous certification process.
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1420 North Riverside Ave

Medford, OR

97501

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Showing 4,816 reviews

June 07, 2023

Josh and Greg were Amazing. No hassle or stress buying this car. We will be back to lithia Toyota in the future. More

by Jcrouch428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Templer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

We are very happy to hear Josh and Greg provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

June 07, 2023

Love Toyota dealer and it has very nice workers and amable people working there thank for everything More

by MIRIANET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ireland Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

Mirianet, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 07, 2023

The parts guy looked at my vehicle last Thursday and ordered the wrong part. I came in to have it installed on Tuesday and had to come back today Wednesday to have the correct part installed. More

by GOOBERVILLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Kreide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Hamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Lithia Toyota of Medford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mark Grossman, Service Manager

June 07, 2023

Mike Jacobson and staff da bomb! ! His communication was clear and his estimate of wait time accurate More

by marcusb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael jacobson
Jun 08, 2023 -

Lithia Toyota of Medford responded

Marcus, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

June 04, 2023

David Solorio is the vest, he really knows the cars he sells and he always makes us feel special. He is just the best. More

by RAMONRENTERIA76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Lithia Toyota of Medford responded

Ramon, Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

June 03, 2023

I cannot ask for better treatment than i Received from Lithia Toyota. I have used dealership many times and they are number one in my book. More

by NA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 02, 2023

They make access to good service easy and convenient. It’s fast and reliable for getting ready for vacation. More

by MBOUNTIFUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Castano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

June 02, 2023

Accommodating staff quick service, clear and prompt communication. The service department their manager and staff were very helpful More

by NONE3
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Oppy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Knuepel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Kyttle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

May 31, 2023

They were wonderful, informative and efficient. Will , and have already recommended them! I love my new Toyota. It was so easy to purchase and drive home. More

by BOSSLADY6200
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Soares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

May 31, 2023

Worst car buying experience ever. But i guess when there is very low inventory nationwide. You don’t have to worry about the customer service More

by TRICOASTALRESTAURANTGROUP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cate MacPherson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Reagan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Lithia Toyota of Medford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Troy Kloke, General Sales Manager

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