Long McArthur Inc

Lonnie, was an excellent salesman and was very professional. Never pushy. Would do business with again. professional. Never pushy. Would do business with again. More

I had a great experience purchasing my truck and they have taken really good care of me since in service. Mike Mull has done an amazing job and I would recommend him to anyone. have taken really good care of me since in service. Mike Mull has done an amazing job and I would recommend him to anyone. More

After placing my order for a 2023 Maverick with Chris Herbst at Long McArthur, a few weeks later I was contacted by Tate Wands about a 2022 model that had come in and was available for purchase. After a Herbst at Long McArthur, a few weeks later I was contacted by Tate Wands about a 2022 model that had come in and was available for purchase. After a couple of emails with Chris and arranging for me to fly out to pick up, I got my brand new 2022 Ford Maverick XLT! The process couldn't have been easier and thanks to Chris for all his help, and to Tate for picking me up at the airport and making for a smooth transition. Got to meet Tim Bartz, who after watching his many YouTube videos, made me decide to order through Long McArthur. I cannot recommend the team here enough. You're in good hands with Chris, Tate and Tim at Long McArthur. More

Salesman Kyle was very unique and helpful. Impressed by the whole experience. Very well treated. Impressed by the whole experience. Very well treated. More

Jeff Hamilton and Long McArthur were fabulous to work with on the purchase of our Lincoln Aviator. Very smooth transaction done mostly by text. Highly recommend. with on the purchase of our Lincoln Aviator. Very smooth transaction done mostly by text. Highly recommend. More

Tyler was a great Salesperson with excellent people skills. He will give you all the information you need and go above and beyond to find a deal for you that works best. skills. He will give you all the information you need and go above and beyond to find a deal for you that works best. More

I purchased a new F250 king ranch. The tires were immediately bouncy. Took it back to them and they said the tires wouldn't balance. I made another 100 mile round trip to have new tire The tires were immediately bouncy. Took it back to them and they said the tires wouldn't balance. I made another 100 mile round trip to have new tires put on. They only did 2, when they said they wood be doing 4. Said the 2 were out of round from the factory. Still having trouble to this day. Shaking and cupping. They won't do anything. I've bought several new vehicles from them, but no more. $75000 truck and they can't get the tires right??? More

**I traveled from Virginia to Kansas and retrieve a Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as th Maverick truck ordered 15 months ago and I WOULD DO IT AGIAN with Bill at Long McArthur, Ford. ** I can not speak about all Ford dealerships as this is the first time owning a Ford but this is the BEST dealership I have had the pleasure to experience. My first sales agent has since moved on and I was reassigned to William Rogge (Bill). Bill was very easy to work with and worked with me as a customer by keeping me informed of my truck order status and answering my many questions. Long McArthur, Ford (LMF), knows the process. When I first ordered my maverick I had an email within hours from Ford confirming the order. Watching, Tim Bartz (Ford Video Guy), of LMF was instrumental in understanding and ensured great communication and transparency about the ordering process. Tim’s videos over the last year set high expectations of meeting this team and both Bill and Tim help set a friendly atmosphere. It is hard to explain but it was more like they walked with me through this process and I never felt rushed or attacked or an inconvenience. Bill, always went the extra mile to help out. If you find yourself frustrated with the ordering process or with your dealers, I do highly RECOMMEND Bill from Long MacArthur, Ford. More

Lonnie Smith was a professional that efficiently helped me through the buying process. He went the extra mile to ensure all my tech questions were answered. Ben Ashmore was efficient/helpful and not to me through the buying process. He went the extra mile to ensure all my tech questions were answered. Ben Ashmore was efficient/helpful and not too pushy as often occurs back in the finance depts. of car dealers. He did an excellent job of answering all my questions. More

I recently purchased a vehicle from Long McArthur Inc. I worked with Adam. He was professional and low pressure through the entire process. He personally delivered the vehicle to my house and made sure I I worked with Adam. He was professional and low pressure through the entire process. He personally delivered the vehicle to my house and made sure I did not have any other questions or concerns. I came up with something I needed to visit with him about so I texted him the next morning. Adam immediately texted me back and said he would handle it when he got to work. Within 30 minutes of when Adam got to work the question resolved. I highly recommend working with Adam. More