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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,091 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,091 reviews

April 01, 2021

I like the dealership. I was disappointed in the service when I mentioned twice th a t I had a fog light out. It didn't get repaired. More

by JOHNSONL
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Maple Hill Auto Group responded

I do apologize about your fog light. Was service able to make arrangements to get that repaired? If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

I had a great experience purchasing my first car at Maple Hill Auto Group. Thank you James, for being so helpful and patient with us! More

by ASHLEIGH11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : James DeYoung
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

The people were very friendly and helpful and made the car buying experience as easy as possible. I hope all future interactions will be as good as the first one. More

by PARTHMG10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dennis Schurman, Tim Born
Apr 05, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Dennis and Tim. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 01, 2021

Jon did a great job in introducing my Granddaughter to her first car (Q3). This is the second Audi with which I have worked with Jon and each experience has been a pleasure. More

by DLNAUGLE
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Born
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Neat, clean & hygienic interior, plus beverages & snacks. Very good salesman; well informed about Volvos. I visited 3 days, in a row-no parking available. They did make space for me day of purchase. Car wash More

by BEVERLY.LAPENNA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hodgson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Maple Hill Auto Group responded

We're happy that you were able to get into your new vehicle quickly and easily. If there is ever anything else that we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Jacob Prieto was so easy going and helpful. We were coordinating between my son in Utah and me in South Haven. He was very kind and responsive. More

by DTEMAIL77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Maple Hill Auto Group responded

Thank you so much for taking the time to leave a review for us, we truly appreciate it. We are thrilled to hear that you had a great experience in our sales department with Jacob. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

April 01, 2021

I had a great experience leasing my car from Maple Hill Auto. Matt Williamson was super friendly and helpful, and got me through the process fast and answered all the questions that I had. Extremely satisf More

by RUSSORAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 01, 2021

Everyone is super nice. My experience was exceptional. Che and Cassie and Lauren and Jeff and Steve and Andrea are the best. Thank you so much. More

by dmrich1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Figg, Che Lopez
Apr 02, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you were so happy with your service! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

March 31, 2021

Great service, fair price Good overall dealership with Great service, fair price Good overall dealership with competitive costs. Trade in value lower than some dealer ships Thank You very much See yo More

by TABBWIERENGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

March 31, 2021

My service was great and I will be back for my next tune up. Cassandra was very friendly and the shuttle service driver was also very nice. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience! If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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