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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,467 Reviews

3,467 Reviews of Maple Hill Auto Group - Service Center

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May 03, 2024

It was great! Everyone was very friendly and accommodating. Nice experience and would go back. More

by LYDCHRISTIAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
CEDRIC RUSSELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Hisey
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALYSSA MILLERS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Dealership was very impressive, service departments for each make. Very organized and staff were tremendous. More

by swendog918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Great communication from service advisor. Quick turnaround for the amount of repairs needed. Very professional service all around. More

by PEDROALVAREZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I have tried to buy a new car from other dealers like Lansing but did not get the a great feeling. That is why I just bought my sixth new car from Maple Hill. More

by BIRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Maple Hill Auto Group responded

That is awesome! Thank you for your business and your 5 star review.

April 26, 2024

Always great service. Sam is always helpful and keeps me updated on the progress of my car. Thanks! More

by SAM@MCGUIRECLAN.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Maple Hill Auto Group responded

Thank you!

April 25, 2024

Maple Hill VW gives good service for our 2021 ID4. They did a recall, fixed a airbag error and updated our software at no charge. More

by laurajobusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Maple Hill Auto Group responded

Thank you Laura! I'm glad we were able to get everything fixed in a timely manner. We look forward to assisting you in the future.

April 25, 2024

Brenden and Hannah very professional and polite. Oil change and Fog light grid part was very quick service. I love the complimentary car wash also. More

by WENDYFRIEND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I am very happy with the service received. Service is always done with a minimum wait time and people are very pleasant to work with. More

by JANDJSCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us a 5 star review. I'm glad we were able to get you in and out in a timely manner. We look forward to seeing you in the future.

April 18, 2024

Great service, explained multi-point check through video and provided recommendation of filter, wiper replacement. More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Best service I have had from a service department at a car dealership in my life More

by rummelljason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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