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Mark Christopher Auto Center
Ontario, CA
8,921 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 8,921 reviews
May 03, 2024
Mark Chris has always been the best. They are reliable and honest and very quick They are reliable and honest and very quick More
by JJWINANS
Verified Customer
Helpful May 03, 2024
May 03, 2024
Everything was fast, easy and honest. We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided w We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided with the price we wanted, and even provided with financing that was better than our credit union! More
by hbapodacas
May 02, 2024
I'm not very happy with my recent service experience at Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park as Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park assist system" warning light. After being quoted $470 to diagnose the issues (which probably took all of 8 minutes) at 9:00 am, I received a text from the service consultant after 3:00 pm letting me know that it would cost $1,206 to replace the radio control assembly and another $1,632 to replace the front object sensor. A total of $3,309 to repair 2 minor issues on a 5-year-old vehicle that rightfully shouldn't have failed this soon on such a high-end vehicle. After doing a little internet searching, I found both OEM replacement parts for less than $500 total, and a mechanic to install them for less than another $500 - roughly a third of the cost quoted by the dealership! We've purchased 3 vehicles from Mark Christopher during the past 20 years, and we hoped our loyalty would be rewarded with much better service. Needless to say, it's the last time I'll be visiting this dealership. More
by BOBBIACSI
Employees Worked With
Nobu Domon
May 02, 2024
Joel did a great job of explaining all the features of the truck and what to expect in the differences. Took me to see multiple trucks right away where other dealerships were a lot of talk but not a lot o the truck and what to expect in the differences. Took me to see multiple trucks right away where other dealerships were a lot of talk but not a lot of show. More
by Tristin Hursey
Employees Worked With
May 02, 2024
very professional and honest. .. Emad fakhoury and his crew were awesome! would not go any where else to lease a car,, Thank You .. Emad fakhoury and his crew were awesome! would not go any where else to lease a car,, Thank You More
by LAW4Y2K
May 02, 2024
From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More
by Leogarcia8888
