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Mark Christopher Auto Center

Ontario, CA

4.6
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,884 reviews

February 02, 2026

This app is too difficult. My rating for whoever set up this app is ZERO. You make it too difficult to complete. Do you realize after someone answers all your plethora of quest More

by Nucks20002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you for the detailed feedback. I understand your concerns about the app process and how the setup created obstacles when trying to complete it. If you’d like to discuss this further, please feel free to contact me directly. Your input is valuable to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2026

Chelsea is always a pleasure to talk too. She's on the ball and helps me get my car back as soon as possible. More

by IMAGEEXPERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'mthrilled to hear that Chelsea provided you with excellent service at Mark Christopher Auto Center. Our team strives to ensure a quick and efficient experience for our customers. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2026

I was pleasantly pleased with the customer service I received. I didn't feel pressured or overwhelmed by representatives upon my arrival at the dealership. Every one was friendly and attentive. More

by steeniemae
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
JT Trimble
4.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Mae! I appreciate your kind words about the customer service you received at Mark Christopher Auto Center. It's great to hear that you felt welcomed and attended to without any pressure. We strive to create a positive experience for all our customers. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 01, 2026

Mark Christopher has a wonderful Service dept. as well as the Sales dept. also the Finance dept, namel Cesar Valenzuela was very helpful in all aspects of transaction. More

by GNPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I greatly appreciate your positive feedback about our service, sales, and finance departments, especially regarding Cesar's assistance during your transaction. I’m glad to hear you had a great experience at Mark Christopher Auto Center. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 01, 2026

Service writer and dealings with the other staff was great. Nobu (spelling?) is always professional. Not a fan of the Sales Division, however Cadillac service dept is top notch. More

by SOLARIOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate your kind words about our service writer and the professionalism of our team, especially Nobu. I’m glad to hear you had a positive experience with our Cadillac service department. Your insights regarding the Sales Division are valuable, and I encourage you to reach out directly if you have any further concerns. We look forward to your next visit to Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

Nobu Damon has been my Service Advisor since I purchased the car in 2015. He has always exceeded my expectations. He is the major reason I still have my car service at Christopher Cadillac. He should be pr More

by Take 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you've had such a positive experience with our Service Advisor, Nobu. His dedication to exceeding expectations truly sets a high standard for our team at Mark Christopher Auto Center. We appreciate your feedback and your loyalty over the years. We look forward to seeing you for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avo Injian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

My experience was by far the best i have ever had when buying a vehicle. Business was straight forward and never felt like i was getting a bad deal! Everyone there was very helpful and friendly. Will defi More

by gordo5point3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was the best you've ever had when buying a vehicle. It's great to know that our straightforward approach and friendly staff made a positive impact. We truly appreciate your recommendation to your family and friends, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 31, 2026

Easy and painless. Everything was quick, easy, and painless. I will highly recommend Mario and Mark Christopher. More

by dave@rslaquatics.com
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 01, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Dave! I'm thrilled to hear that your experience at Mark Christopher Auto Center was quick and painless. Mario and the team appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 30, 2026

Chelsea is very knowledgeable, fair, and responsive. She is pleasant to work with and is very diligent. She is also available. She will go the extra mile to ensure customer satisfaction. More

by B Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about Chelsea and her dedication to providing excellent service. At Mark Christopher Auto Center, our team strives to ensure our customers have a positive experience, and it's great to hear that Chelsea made a lasting impression. We look forward to welcoming you back next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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