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Martin Chevrolet

Crystal Lake, IL

4.7
2,002 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,002 reviews

June 27, 2022

My car was in for service recall and lube & oil. I brought my car in at 9:30 AM and it was there until 5:00 Pm. The recall work was never doen, only lube & Oil where finished. No one has called me t More

by CHUCKFINUCANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Very friendly & professional. The only dealer for us. Ralph in service is very helpful. Wouldn’t go anywhere else. More

by Cathyruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Cathy, We are happy to pass along your kind words to Ralph. I am sure he will be pleased to know how highly you think of his service. If there is ever anything else that comes up, please give us a call or stop by! - Martin Chevrolet

June 27, 2022

Everyone at Martin Chevrolet was friendly and eager to do their part to make my car buying experience easy. AJ was helpful, knowledgeable and best of all, did not pressure me at all! This was by far the best More

by jenny.acred
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Bazzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Chiodo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Jenny, Thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

June 25, 2022

Have never had a bad experience! The staff is amazing and goes above and beyond! More

by CrystalMarieM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Crystal Marie, Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. Thanks again! - Martin Chevrolet

June 25, 2022

Easy to schedule, did not wait too long and good service. Like the text messages as reminders, who I was working with and follow ups More

by nancyjfiebig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Nancy, Thank you for trusting us to service your vehicle and for this great review! Take care and drive safe! - Martin Chevrolet

June 24, 2022

It was quick service and the staff members were kind and welcoming. I may trade my truck with them once i got my credit score back up higher. More

by Bat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Bat, Thanks for letting us know how we did. We appreciate you choosing Martin Chevrolet as we know there are a lot of competition out there. Take care and drive safe and let us know if there is anything further we can help you with! - Martin Chevrolet

June 23, 2022

Ralph is always on point. The team here is always polite. They all do great work More

by Mattg4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Matt, It's our commitment to ensure quality customer care and friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

June 23, 2022

Adam was knowledgeable and made the buying experience easy and non-stressful. James worked hard to secure the best financing for me. I will not only recommend Martin Chevrolet to others but I will go bac More

by Scribblecat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Martin Chevrolet responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience so thank you for sharing and enjoy that new SUV! - Martin Chevrolet

June 23, 2022

All my cars are serviced by Martin Chevy! They do great work. I recommend them highly! More

by szostek1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for bringing all of your cars to us! Its great to hear that you trust our service team to take care of your whole fleet. We thank you for the great review and hope to see you again next time. - Martin Chevrolet

June 22, 2022

Brad my service advisor was excellent. He kept me informed throught the process. All work was done perfectly. More

by minard01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jul 01, 2022 -

Martin Chevrolet responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Brad. We will be sharing your feedback with our team. - Martin Chevrolet

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