Mercedes-Benz of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I want to thank Mia for her awesome customer service and assistance helping me with my car selecting and buy process. I highly recommend everyone seeing Mia who won’t disappoint! assistance helping me with my car selecting and buy process. I highly recommend everyone seeing Mia who won’t disappoint! More
Wonderful welcoming dealership. No high pressure sales. Jeff was great and very helpful on the phone before we got there and accommodating when we ranlatefor our appointment. He had the car that we were wa Jeff was great and very helpful on the phone before we got there and accommodating when we ranlatefor our appointment. He had the car that we were wanting ready to go. Jeff and the entire staff made our purchase smooth and stress free. Thanks for everything! More
Excellent Customer Service, Great Deal! We began our car search on line, Mia Castle helped us find the exact car we were looking for and at a price that was better than we expected. There wa We began our car search on line, Mia Castle helped us find the exact car we were looking for and at a price that was better than we expected. There was no high pressure salesman ship, we felt very comfortable while making our decision. Allen Belcher helped us with the paperwork, we was very friendly and efficient. He explained all the options for extended warranties and maintenance packages but once again there was no pressure to purchase them. This was a great buying experience overall. More
The people I met in the dealership were like family! I showed up and I was greeted by the floor director Angela who is just the absolute best. Angela showed me around the dealership and made sure that I I showed up and I was greeted by the floor director Angela who is just the absolute best. Angela showed me around the dealership and made sure that I was taken care of. She promptly got me a sales consultant and I was introduced to Mr. Andrew Gallagher who took me on a most enjoyable test drive and got to know me as a person while talking about the vehicle which definitely was a nice touch. I got the greatest price that anyone could get on a brands new Mercedes GLB. Mr. Larry cash finished the deal with a thorough professional explanation of all of my maintenance options with nothing extra forced on me. More
Came to look for a new car. Mia Castle met me upon arrival and I must say she is a total asset to tour business! Professional and extremely pleasant to deal with. She has been in contact with me since arrival and I must say she is a total asset to tour business! Professional and extremely pleasant to deal with. She has been in contact with me since and helping me to decide on the right fit for me! I shall continue to keep in close contact with her never will I deal with another car salesperson this girl is a gem! More
By far the best car buying experience I’ve ever had. Absolutely zero pushy sales, the sales manager came and spoke to me and eased my mind about such a large purchase 100%. Chris the sales consultant Absolutely zero pushy sales, the sales manager came and spoke to me and eased my mind about such a large purchase 100%. Chris the sales consultant has answered every call with every question in detail never missing a single call. I wish I could give 10 stars. Will recommend to anyone I know buying Mercedes-Benz. More
Not just a salesman, whether it's a question about my service or a question about a vehicle, Wayne Discus always calls me back and takes the time to make sure i have the information i need before hanging service or a question about a vehicle, Wayne Discus always calls me back and takes the time to make sure i have the information i need before hanging up. It's so nice to know that he truly cares More
Casey was very pleasant and helpful in filling in for my salesman Derek Nedd. The Dealership and all its employees are very professional, this is why I continually come back to lease my in filling in for my salesman Derek Nedd. The Dealership and all its employees are very professional, this is why I continually come back to lease my cars. When picking up my car Casey did an excellent job reviewing all the features. He follows up with me by calling to see how I'm enjoying my car and if I have any questions, a true professional. More
Very professional setting and very professional employees. I had a great time on my visit and felt very comfortable. Was treated with respect and made me feel important. employees. I had a great time on my visit and felt very comfortable. Was treated with respect and made me feel important. More
Casey was hands down the best car salesmen I’ve ever dealt with. From the very start he was knowledgeable, patient, and excited to help find a car that fits my needs. Casey made the whole process fun a dealt with. From the very start he was knowledgeable, patient, and excited to help find a car that fits my needs. Casey made the whole process fun and memorable. I will definitely go back to Mercedes Benz of Annapolis and see him in the future! More