Mercedes-Benz of North Olmsted

Best selection. Superior Sales/Service Staff. Joe assisted designing, ordering, delivering my 3rd Benz! Joe has Exceptional Customer Service, followup, and vast auto knowledge! Thank you! assisted designing, ordering, delivering my 3rd Benz! Joe has Exceptional Customer Service, followup, and vast auto knowledge! Thank you! More

Cody is an Expert in Service. Superior, swift, friendly Customer Service. I am largely a returning MB Customer because I can trust Cody’s guidance. Thank you. Customer Service. I am largely a returning MB Customer because I can trust Cody’s guidance. Thank you. More

Joe did a fantastic job of walking me through the purchase of my Mercedes. From the moment he called me back to set an appointment time to the ease of which he had my Mercedes dropped off at my house purchase of my Mercedes. From the moment he called me back to set an appointment time to the ease of which he had my Mercedes dropped off at my house. The purchase experience was definitely that of a luxury vehicle. Everything was done with purpose and care and I was treated with the utmost of respect for my time. Really was a very smooth process. Would highly recommend Joe to any of my colleagues. He does a fantastic job. . More

Joe is very knowledgeable and responsive, he does above and beyond and handle everything in a professional manner, he also walked me through every details of the process and make sure that I’m comfortable and beyond and handle everything in a professional manner, he also walked me through every details of the process and make sure that I’m comfortable with every steps. I strongly recommend him. Thanks Joe. More

Joe Wisniewski was a pleasure to buy a car from. He was very professional and made the process go smoothly without any problems. I would definitely use him again. very professional and made the process go smoothly without any problems. I would definitely use him again. More

Colin was fabulous! He was very knowledgeable and Colin was fabulous! He was very knowledgeable and really took the time to understand our needs. Get us up to date every step of the way! We Colin was fabulous! He was very knowledgeable and really took the time to understand our needs. Get us up to date every step of the way! We highly recommend him! More

This was THE absolute best experience buying a car I have EVER had! First class treatment from the moment I walked. I visited two other local Mercedes dealership and was disappointed, North Olmsted couldn’t EVER had! First class treatment from the moment I walked. I visited two other local Mercedes dealership and was disappointed, North Olmsted couldn’t have treated my husband and I any better than they did. I am a customer for life. More

Great sales experience. All touch point personnel helpful knowledgeable. Previous customer of many vehicles. Transition to new ownership very positive. Look forward to a continued business relationship knowledgeable. Previous customer of many vehicles. Transition to new ownership very positive. Look forward to a continued business relationship More

Worst manager ever!!! Purchased a s560 from out of town, had it delivered and the first day it had vibration! Dealer said it was from tires and was up to this dealer to replace them!! Manager said he would had it delivered and the first day it had vibration! Dealer said it was from tires and was up to this dealer to replace them!! Manager said he would not!!! What kind of customer service, morals, or ethics do they have?? The car was a 70,000 dollar car!! Will never purchase from here! BEWARE!!! More

Had an amazing experience at Mercedes Benz of North Olmsted! Barry made sure he listened to my wants and needs in a car, and I drove away in my dream car thanks to him and the rest of the staff at MBNO Olmsted! Barry made sure he listened to my wants and needs in a car, and I drove away in my dream car thanks to him and the rest of the staff at MBNO! They were so accommodating with getting the car that same day instead of waiting, which I really appreciated. Max was so helpful with explaining all the technology inside the car and made it easy to understand. Andrew did a great job streamlining the whole agreement/sign-on process so that hours weren’t spent there. And to anyone else not named in this review, but who took part in my process, I appreciate you and everything you do- thank you! 10/10 experience! Overall experience was so great that my husband (who is an avid Porsche lover) plans on getting a vehicle from them in the future as well! More