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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,835 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,835 reviews

December 17, 2022

Edward is a true and honest person to deal with. He knows so much about his business and he helps his clients in making wise decisions. It is a pleasure to have him as a sales rep. He taught me s More

by Lsaintfelix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

December 16, 2022

Tha dealership is spacious and neatly organized, with variety of cars beautifully displayed. The staff were very knowledgeable, professional, and helpful. More

by Bunmi88*
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Our team is available should you require any extra help.

December 14, 2022

I wanted to give a big shout to Tom and his team. We don't know each other, but he took the time out of his day to fit service my daughter's car in because she was having some issues. I appreciate yo More

by RobK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 14, 2022

Chevist is a great person to buy a car from. He’s made me laugh, taught me all of the car’s features, & has checked on me ever since. I recommend everyone to find & buy a car from Chevist. I’ll More

by Donnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mercedes-Benz of Silver Spring responded

Hi Donnell, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 14, 2022

Cliff was great. Great customer service, friendly and accommodating. He made the process to purchase easy. Very pleased with our experience. More

by tapugh68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2022

I have nothing but good things to say about Mercedes Benz of Silver Spring and my sales consultant Ashley Ellis. The process was easy and pleasant and I got exactly the car I wanted at a great price. Highly More

by shdelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Ellis
Dec 14, 2022 -

Mercedes-Benz of Silver Spring responded

Shdelo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 12, 2022

Mercedes of Silverspring is trustworthy, service is quick &painless. Didn't feel rushed. They listened to me. Ashley is the BEST customer service representative. I appreciate her calmness, patience and the More

by Cngc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Ellis
Dec 12, 2022 -

Cngc responded

Mercedes of Silver spring is trustworthy, service is quick &painless. Didn't feel rushed. They listened to me. Ashley is the BEST customer service representative. I appreciate her calmness, patience and the clarity she provided through the whole process. There was no pressure. The loan process was seamless, and overall this location in my opinion has the best General Sales Manager. Keith ensured I got the best service, he is very patient, and asked to be contacted in case I have any concerns. Follow-up after purchase has been great. Thank you Mercedes of Silver spring I am enjoying my ride. A big Thank you to Ashley, Brad and Keith.

December 12, 2022

Chevist Mitchell was amazing from the time I walked out the door until the time I picked up my new car. He explained everything in detail and had me intrigued with every feature my new car offered. He unde More

by lady_gemini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 12, 2022

Excellent team and experience. Purchased a 2020 GLE with a trade, and extremely satisfied on both fronts! More

by MBF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Papa Cheikh SENE
Dec 14, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

December 10, 2022

James was very knowledgeable and trustworthy. I highly recommend working with him. He has become our family sales person. More

by TW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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