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Mercedes-Benz of Silver Spring
Silver Spring, MD
2,034 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,034 reviews
May 18, 2023
The Mercedes dealership of Silver Spring was extremely professional, polite, and responsive. They made the experience very simple for me and my wife, leading the way as a first time buyer. Working with Ma professional, polite, and responsive. They made the experience very simple for me and my wife, leading the way as a first time buyer. Working with Marcelo was an absolute pleasure, he is honest, politely direct, and a straight shooter. Quite frankly, that location is fortunate to have him. More
by zmalone
Employees Worked With
May 18, 2023
They were great working with. I will highly recommend them to anyone looking to buy a car I will highly recommend them to anyone looking to buy a car More
by Jasonruffin16
Employees Worked With
May 18, 2023
I came in for 1 car and changed my mind while in finance. Mr. Moore was extremely patient, showed me a newer model car, took the time to explain all the features and took me on another test drive. He got me Mr. Moore was extremely patient, showed me a newer model car, took the time to explain all the features and took me on another test drive. He got me in the car I wanted. The professionalism with Mr. Moore and sales team was exceptional. More
by s.washington.vtcc
Employees Worked With
May 17, 2023
Best car buying experience. No pushing throughout the process. Very transparent conversation. Highly recommend Edward Moore and the rest of the team at Silver Spring Mercedes No pushing throughout the process. Very transparent conversation. Highly recommend Edward Moore and the rest of the team at Silver Spring Mercedes for Mercedes purchase. More
by S-bashi
May 17, 2023
Well organized attractive internal design of the dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appre dealership. The staff was pleasant and attentive. I did not feel rushed or coerced. Shauntee was very knowledgeable about the various models. I appreciated the Managers willingness to negotiate the sales price. The Financial agent was able to find a reasonable interest rate and I was impressed with the documentation being offered in an electronic format which made the signing process very easy. Overall great experience.. More
by kgoring1
May 16, 2023
James was extremely helpful I think he went beyond helpful. The financial manager was also very helpful. I have been pleased with this dealership for years. helpful. The financial manager was also very helpful. I have been pleased with this dealership for years. More
by Shirley B Williams
May 15, 2023
Your service was excellent , l will recommend your establishment to friends and potential buyer’s. establishment to friends and potential buyer’s. More
by Sam. Ankrah
Employees Worked With
May 15, 2023
I found it to be a very pleasant experience, My sales person was excellent and very helpful person was excellent and very helpful More
by Tishnannie
May 09, 2023
Karifa was wonderful to deal with and he was true to his word!! Because my experience with him, I would recommend him and the Silver Springs MB dealership!! word!! Because my experience with him, I would recommend him and the Silver Springs MB dealership!! More
by cmoody5877
May 08, 2023
Shauntee did an amazing job! She helped me find everything I wanted in my truck and then some. She was definitely the best salesperson I’ve ever worked with. If I could give 10 s She helped me find everything I wanted in my truck and then some. She was definitely the best salesperson I’ve ever worked with. If I could give 10 stars I would. Thanks for everything Shauntee!!! More
by ni.holmes01
