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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,812 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,812 reviews

May 25, 2021

Car serviced excellently. Loaner was reserved and delivered to me as promised. Mike Dowling is professional and personable. I've been with dealership since 1994. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dowling
May 26, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Linda, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 24, 2021

Chavez Mitchell's Professionalism, Care and Compassion for me as a customer was overwhelming! I consider him to be a great asset to Mercedes Benz of Silver Springs More

by Sanada McFall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May
May 25, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Sanada, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 21, 2021

Wanted to thank Marcelo and the management team and MB Silver Spring for a world class experience in obtaining our new G Wagon. What seemed to be a challenging vehicle to obtain was turned into a breeze. More

by skasraian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Elefantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Amazing, seamless buying process, and Aaron was so patient and friendly, explaining the features of the car and helping me comparison shop the different models. More

by mccbh23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Mr Percy was a knowledgeable patient sales person. He listened to all my needs and wants. The process was very simple and direct. Very pleased and will highly recommend him. More

by Kofi Appiah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Percy Agyei-Obese
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 19, 2021

Absolutely seamless process purchasing a vehicle at Mercedes of Silver Spring- and it all starts with the amazing leadership team! Buying a car should be this easy and enjoyable every time. More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gluck, Charlotta Whitney
May 20, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Tina, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 18, 2021

I had an amazing experience today in this dealership. All my questions were answered with patience ( and I asked a looot of questions). I ended up buying GLC 300. Everything went so easy and smooth. I defin More

by simendicm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorit Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

May 18, 2021

Edward Moore at Mercedes-Benz of Silver Springs is Awesome! Definitely go check him out if your looking to buy a new car. You won’t be disappointed. P.S. I love my convertible! More

by Ash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Mercedes-Benz of Silver Spring responded

Hi Ash, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 17, 2021

It was such a professional transaction with ease from the initial phone call to the visit that resulted in an outstanding satisfying purchase with such ease and quality . Outstanding service from Marcelo and More

by Twelve28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Via
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 15, 2021

Herb Gordon ha taken care of two of my cars.They always let you know your options before doing any work on your car.They are a bit pricey . More

by ybfrance
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Easley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Mercedes-Benz of Silver Spring responded

Hello, thank you for your kind review; we are happy to pass along your comments to Herb here at Mercedes-Benz of Silver Spring! If you have any further questions, please give us a call. We're always happy to help! If you have any further questions, please give us a call. We're always happy to help! Take care!

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