Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of the Woodlands
The Woodlands, TX
3,258 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston.
We offer The Luxury of Convenience
CONCIERGE PICKUP AND DELIVERY
Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete.
FREE LIFETIME CAR WASHES
You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it.
PRODUCT GENIUS BAR
Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it.
PRIVATE BUSINESS CENTER
Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,258 reviews
August 19, 2020
I just purchased a new gls450 and returned for training with Noelia Murphy . she was very helpful and just delightful she left us with the request that we call her if we have any questions. she is a credit with Noelia Murphy . she was very helpful and just delightful she left us with the request that we call her if we have any questions. she is a credit to your dealership. thanks Dave elrod More
by daelrod
August 16, 2020
Katherine Stern is the best sales woman I chose to work with. She had everything laid out for me perfectly. She was very friendly, kind, and sweet. I knew exactly what I wanted when I got there and her pat with. She had everything laid out for me perfectly. She was very friendly, kind, and sweet. I knew exactly what I wanted when I got there and her patience with me was great. Excellent job. Thanks Kat More
by Katrina Lawson
Employees Worked With
August 11, 2020
I purchased my Mercedes at The Woodlands, TX location last week with the help of my salesperson Katherine Stern. I had the best experience ever. There’s a running stigma about women shopping for cars alo last week with the help of my salesperson Katherine Stern. I had the best experience ever. There’s a running stigma about women shopping for cars alone, how dealerships will try to take advantage of them. But Katherine was all around professional and kind. After only a few seconds of being on the lot I was greeted with a smile and bubbly personality. I was unsure of exactly I was looking for but she was really patient with me, very knowledgeable of all model cars, and didn’t pressure me to going outside my budget. After my purchase Katherine surprised me with a personalized video of my shopping experience. Such a classy touch. She even contacted me afterwards to ensure I was satisfied with my overall experience. Elhadji from Finance was also very helpful. He took his time to ensure I understood the warranty as a 1st time car buyer, expressed the importance of gap insurance, and extended warranties. All in all, it was a great experience. The facility is top notch. Business professionals, luxury cars, and free snacks (yes I took a few extras for the road). If I had to point out 1 con, it would be that we didn’t toast with a glass of champagne :-) Thanks for the red carpet experience MBW and Katherine Stern, I will refer you to everyone I know! Happy to be apart of the Mercedes Family! More
by Mekia Marie
Employees Worked With
August 07, 2020
Had a great experience with MB of The Woodlands. Our sales person Fezan Uddin was easy to work with. Manager Nick Botuson was instrumental as well. Thank MB of The Woodlands, loving my 2020 GLE! sales person Fezan Uddin was easy to work with. Manager Nick Botuson was instrumental as well. Thank MB of The Woodlands, loving my 2020 GLE! More
by Agent Micca
August 01, 2020
Excellent service! Marcos Morales on sales and Arturo Gutierrez on finance were very friendly and extremely helpful! Had a great experience, will definitely recommend checking them out! Gutierrez on finance were very friendly and extremely helpful! Had a great experience, will definitely recommend checking them out! More
by Jose Pablo Covarrubias
July 27, 2020
Incredible service/experience. Will be back in the future! Marcos is is very skillful around providing a great experience and making the process extremely smooth for myself as a buyer. future! Marcos is is very skillful around providing a great experience and making the process extremely smooth for myself as a buyer. More
by Georgestephenb
Employees Worked With
July 24, 2020
I drove 3 and half hours to your dealer, and it was worth it. You guys are professional with good experience, loved dealing with you all, you guys made me comfortable and welcoming all the time, with beauti it. You guys are professional with good experience, loved dealing with you all, you guys made me comfortable and welcoming all the time, with beautiful and advanced showroom, every one did their job the way it supposed to be and more, Thank you very much for everything you provided, Good deal . 👍 BTW this is my 10th mercedes I purchased. More
by Adamawad
July 20, 2020
Purchasing a vehicle from this dealership was very enjoyable and simple. I was texting with Bill Lynch prior to my arrival and he had the vehicle that I was interested in ready for a test ride upon m enjoyable and simple. I was texting with Bill Lynch prior to my arrival and he had the vehicle that I was interested in ready for a test ride upon my arrival. He was extremely knowledgeable about Mercedes and made us feel very comfortable. While we did not intend to make a purchase that day, it just ended up making sense for us to do so. The process was “pressure free” and didn’t take much time at all. Arturo in finance was helpful and again, the process was simple and painless:). I am very excited to own my first Mercedes and look forward to working with Bill and the dealership for years to come. More
by Sherry J
July 15, 2020
George Buchanan is definitely an awesome salesman that gave excellent customer services. I actually went on Mercedes Woodlands website to look at all the reviews and after 3 hrs of taking notes and adding gave excellent customer services. I actually went on Mercedes Woodlands website to look at all the reviews and after 3 hrs of taking notes and adding up the most good reviews George Buchanan was my top pick. I made a good choice letting George help me fine my dream car. I really appreciate the way he takes his time cater to my needs and assist in all the positive ways that I was looking for. Actually I told George I was only looking but just knowing that he was working with me and wanted me to be satisfied with my dream car if I did decide to purchase was an a plus. I will be sending anyone I know that is looking for a good respectable professional and kind salesman to definitely go to George Buchanan which is a jewel. I am over the moon thanks to George Buchana More
by Edianedavis1655
July 11, 2020
First Purchase Bill was great in the whole process, moved his schedule around, stayed past closing to ensure everything went smoothly, and set up my electronics to s Bill was great in the whole process, moved his schedule around, stayed past closing to ensure everything went smoothly, and set up my electronics to sync with my new car. More
by cincy25
Employees Worked With
Bill Lynch
