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My Auto Import Center

Muskegon, MI

4.6
4,710 Reviews
My Auto Import Center in Muskegon, MI is your one-stop-shop for all automotive needs. We have the latest Audi, Nissan, Subaru, Toyota, and Volkswagen vehicles. My Auto Import center has been awarded the DealerRater Dealer of the Year honor in 2015, 2016, 2017, 2018, 2019, 2020, and 2021! We have also recently been named by Automotive News as one of the top 100 Dealers To Work For in 2017, 2019, and 2020! With our huge selection of used cars and trucks of all makes and models, you are sure to find just what you are looking for. Whether you are shopping for a car, truck, SUV or crossover, or you need service, maintenance or repair work on your current ride we are here to help you. We also carry a comprehensive selection of genuine OEM parts in the part department to get you back on the road as fast as possible. Check out our online inventory or schedule an appointment for service today! Prequalify for financing right from our site, or build a vehicle to your exact specifications right here on the My Auto website and we'll order it just the way you want it! My Auto Import Center is proud to be part of the Muskegon Community. Being the premier import dealership on the beautiful coast of Lake Michigan we are thrilled to serve such fabulous cities as Fruitport, Grand Haven, Spring Lake, Norton Shores, Ludington, South Haven, and many more up and down the coastline. Enjoy our site and feel free to contact us if you can't find what you need or have some suggestions for how we can serve you better!
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1860 East Sternberg Rd.

Muskegon, MI

49444

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Showing 4,710 reviews

October 03, 2020

Discount quote changed when asked to illustrate it Delivery took too long due to system issues Document missed During delivery If the price aligned and delivery went smoother I’d feel better More

by bal616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Timera Crosby
Oct 05, 2020 -

My Auto Import Center responded

Thank you for taking the time to share your experience with us. We are very sorry that you experienced these delays and we apologize for any inconveniences that they may have caused you.

October 03, 2020

Andre, our salesman, was personable, attentive and super easy to work with! Shout out to making that end of the purchase effortless. Will use his services in the future and LOVE the car! More

by wazzy_ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with us!

October 03, 2020

Great sales and service staff. Made purchasing a new Tacoma quick and easy...Ty was a big help through the whole process. Will definitely be a repeat customer when my wife is ready for a new vehicle. More

by Firelt794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Holm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with us!

October 02, 2020

Austin was great as was everyone we dealt with. This was the best car buying experience that I can remember having. Though my trade-in was only 6 years old, I am extremely impressed with the Subaru technol More

by doug.dolislager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AnDre' Coffee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gressett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

October 02, 2020

Shadric Hawley was our salesperson and was very thorough. We enjoyed working with him. Love our new Rav4. It's a ways to travel but worth it. More

by merrymanpf
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bekah Wehman, Shadric Hawley
Oct 05, 2020 -

My Auto Import Center responded

Thank you for giving us the opportunity to earn your business!

October 02, 2020

I was able to get the car I wanted in the price range I wanted, thanks to Rob’s persistence. Everyone was very pleasant & I wouldn’t hesitate to recommend this dealership to friends @ family. More

by Bobbie Duff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gongalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

October 02, 2020

Very motivated and friendly sales staff. Worked very hard to earn my business. I gave them a mission impossible task and they delivered. They worked hard to find the SUV I needed and then created an o More

by hyjene007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

October 01, 2020

I was traveling through Muskegon and camping there for a few days. I had a possible issue with my Tundra and wanted to have it checked before we hooked up our camper again. The service team was able to wo More

by Glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for sharing your experience with us!

October 01, 2020

Everyone who helped us from Regan to Jake (better than from State farm lol) was amazing. 10/10 recommend this lot! Keep up the good work More

by Onewsome18.on
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wiedenhoeft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Childress
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bekah Wehman, Regan Taylor
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

September 30, 2020

Dennis took great care of us and we are most happy with our purchase and the price! Friendly personnel and support crew made a smooth transaction. Even met the owner in the showroom! We'll be back again... More

by royalracing_39@msn.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Vogel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Knapp
Oct 05, 2020 -

My Auto Import Center responded

Thank you for the great review and for trusting us with your business!

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