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North Penn VW

Colmar, PA

4.8
3,575 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,575 reviews

December 16, 2022

Quick affordable friendly service! Nice video explaining the service process. I was greeted by a friendly service writer. More

by VWBOYS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Things were overlooked and assessed haphazardly. Thus, I needed to return to the dealership and spend even more money because of their carelessness. More

by EMI.LENGYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse McDonough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

North Penn VW responded

Dr. Lengyel, I am very sorry you had negative experience with our Service department. Our service team does perform a courtesy battery test and multi-point inspection on every visit. We did identify issues that needed to be addressed for the relability and safety of the vehicle and passengers during your visit in November. The technician did not note any leaks coming from your battery on your visit nor did our battery test provide any sign of failure that we could've provided consultation on. We do everything we can to take care of your needs in one visit as it is in both of our best interests and apologize we were unable to plan for the unexpected visit. Thank you for your many years of loyalty to our dealership. Happy Holidays to you and your loved ones. Sincerely, Ken Benton Service Manager

December 15, 2022

Always great customer service…. I always feel like a valued customer. I’d recommend NorthPenn to a friend! More

by BTABAAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett, Jason Hartman
December 14, 2022

Everyone at NP Volkswagen is always super friendly and helpful. When I got in my accident, I called to see what I needed to do and they helped me get in touch with the roadside service team and helped me More

by sbrake2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sinclair 10/5 stars! , Derek Fitchett, Jason Hartman
December 14, 2022

North Penn was excellent , car was done right and in time. The car came back clean. Erin our service advisor was very communicative More

by PETES528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter 5 star
December 12, 2022

Overall good, but I think you guys should call your customers when their parts arrive. More

by KELLYNGUERRA267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

The tops! From SC took me asap! Put my mind at ease while in Pa More

by a.giampa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

North Penn VW responded

Thanks for the great rating for our team Ms. Giampa. We're glad to have the opportunity to help you while you were out of town!

December 09, 2022

The service team were very professional and knowledgeable. All work done in a timely manner. More

by WBICKHART4179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

If there could be a more complete VW service and parts dealer I've yet to see one. NP VW is outstanding! J. Fox More

by 🦊
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts crew 💥💥💥💥💥
Dec 11, 2022 -

🦊 responded

Very happy with North Penn in all my dealings there and treated my dog well too!

December 09, 2022

Great service very fast and easy. I am really loving the car so far and was so happy they could get it in the color combo I wanted! More

by samanthaperna95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Applegate, Matthew Treichel
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