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Northside Lexus

Spring , TX

4.9
7,618 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 7,618 reviews

June 17, 2026

Northside has always been amazing until new management, it is not the same anymore. They just try to rush you out no personal treatment anymore. Tim Carmout always helped me, he was the absolute best. I More

by TXPROSERVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Makrakis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Cullingford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Northside Lexus responded

We're truly sorry to hear about your recent experience and the frustration it caused. It's concerning to us, especially since you've been such a loyal customer for years. We understand how important personal treatment is, and we regret that we fell short in providing it this time. If you're open to discussing further or have any lingering concerns, please reach out at your convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

June 17, 2026

Donnie Went to work for me fast without a lot of back and forth. Now i do think that the prepping of your used premium cars needs to be upgraded. More

by tinotnez1065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Northside Lexus responded

We’re happy to hear Donnie made your experience quick and seamless! We also appreciate your feedback on our prep process at Northside Lexus. Thanks for choosing us!

June 16, 2026

I had an excellent car buying experience at Northside Lexus! Steve Guzman is very professional and thorough in explaining everything about my new car. I appreciate the service that I have received and hi More

by kathrynbarnett12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Northside Lexus responded

We are thrilled to hear about your excellent experience with Steve and our team. Thank you for choosing Northside Lexus and for sharing your recommendation. Safe travels in your new car!

June 16, 2026

William treated me with kindness and respect. His demeanor was confident, professional and attentive to my every concern. I’m pleased with my experience at Northside Lexus. More

by Patricia Kline
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Northside Lexus responded

Hi Patricia, thank you for sharing your experience with William and our team! We appreciate your business and hope to serve you again at Northside Lexus!

June 15, 2026

Very careful and timely support he gave. Especially for the new to US who are not familiar with the system and terminologies in US like myself. More

by t.fujikawa
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Northside Lexus responded

We're glad our team could assist you so effectively! Thank you for choosing Northside Lexus and for sharing your experience.

June 15, 2026

Chris Harris made my car buying experience easy and stress-free. He was a great listener, paid close attention to what I wanted, and found a vehicle that matched my needs perfectly. His communication w More

by Dr. Lewis
Recommend Dealer
Yes
Employees Worked With
Chris Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Northside Lexus responded

Dr. Lewis, thank you for sharing your kind words about Chris! We’re glad he made your experience at Northside Lexus so seamless. Enjoy your new car, and safe travels!

June 14, 2026

Definitely the best auto purchasing experience that I’ve had hands down. Both Donnie and Hector are great to work with and very professional. The dealership as a whole is top notch and ensure that me as a More

by Christopher H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Donnie Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Northside Lexus responded

Christopher, we are pleased to hear you had such a smooth car-buying experience with our team. Hector and Donnie will be grateful to hear your feedback. Thank you for choosing Northside Lexus and for sharing your review!

June 14, 2026

Kathy Maki's service was excellent from start to finish. She was personable and professional. More

by amaymon61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kathy Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Northside Lexus responded

Thanks so much for the 5-star review of Northside Lexus! It's awesome to hear you were in great hands with Kathy.

June 13, 2026

Very easy process I did everything online and Steve has the best customer service. He kept me informed every step of the way. More

by NANETTA.PERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Northside Lexus responded

Nanetta, we are so happy to receive your five-star review of Steve and the Northside Lexus team! Thank you for choosing our dealership!

June 11, 2026

It has been a good process so far. We feel like we can call with any questions or concerns. More

by haroldkatie77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Cullingford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2026 -

Northside Lexus responded

Here at Northside Lexus, we are always thankful for positive feedback from our customers. Thank you, Harold!