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Northside Lexus
Spring , TX
6,905 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel!
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,905 reviews
March 30, 2022
The gentleman that I bought my car with, Michael, was great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Mic great. Super responsive, willing to help, and knowledgeable. I was at first dealing with another salesperson, Victoria, but ended up switching to Michael. We had a bad experience with her being deceitful about the deposit and refunding it if the deal did not work out. So much so we almost took our business elsewhere, but Michael was honest and kept us there. Honesty in sales goes a long way. Everyone other than that was very attentive and nice on the phone when calling in. I am SUPER happy with the car and everything about the deal. I would definitely recommend Michael at north side Lexus. Another thing is they are going off MSRP. I looked into a Toyota dealership and they were marking up almost 5k on top of MSRP. I like the fact that they aren’t taking advantage of the current world and customers. Really great experience overall. More
by Victoriapsr
Verified Customer
March 29, 2022
Polite & friendly. Joshua Keough allowed us space to check out vehicles, presented pros & cons to help us decide without any pressure. Was a good experience. Joshua Keough allowed us space to check out vehicles, presented pros & cons to help us decide without any pressure. Was a good experience. More
by richlintx
March 29, 2022
I’ve been doing business with Northside Alexis for many years and all of my dealings, be it with sales or service, have been great! years and all of my dealings, be it with sales or service, have been great! More
by SUSIEGERBER
March 29, 2022
Great customer service, and friendly staff. They took time to answer all of my concerns. They took time to answer all of my concerns. More
by TAKNEESHEA
March 29, 2022
Hector Villanueva was amazing! He was so friendly and quick. He made purchasing my first car so easy. He was so friendly and quick. He made purchasing my first car so easy. More
by RAVYNELIESEFLORES
Employees Worked With
March 29, 2022
Excellent experience with Bobby Bosley. We keep coming back and have now bought our 4th Lexus now We keep coming back and have now bought our 4th Lexus now More
by BCALLAHAN1
March 29, 2022
Most enjoyable buying experience. All done remotely dealing with Don Ansley…who was a true gentleman. I certainly would recommend using Northside Lexus. All done remotely dealing with Don Ansley…who was a true gentleman. I certainly would recommend using Northside Lexus. More
by Dkelsall
Employees Worked With
March 29, 2022
Great experience buying from Northside Lexus! Mark Green was great to work with and made the whole process easy. Mark Green was great to work with and made the whole process easy. More
by HAYSINSTALLATION
March 28, 2022
The service and experience was awesome! !!. The time frame was remarkable not to mention the atmosphere. Even the restrooms was inviting:). !!. The time frame was remarkable not to mention the atmosphere. Even the restrooms was inviting:). More
by Charlottealexander191
Employees Worked With
Eddie Washington
