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Northside Lexus

Spring , TX

4.9
6,922 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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24222 Interstate 45 North

Spring , TX

77386

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Showing 6,922 reviews

February 24, 2022

I found the used car I liked online and headed out to Northside Lexus where everything went smoothly right up to the purchase More

by laraogden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Wroten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Northside Lexus responded

Thank you so much for shopping at Northside Lexus! We are happy to hear that your buying process went smoothly and we appreciate you rating us five stars. Safe driving!

February 24, 2022

It's a very nice dealership, but customer service severely lacking. The salesman never responds, and when he does he doesn't go through with what he told me. More

by KEVIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Finley, Hamilton Dawes
Feb 25, 2022 -

Northside Lexus responded

Kevin, thank you for your feedback. I will make a note of this so we can work to improve our communication, but I want to better understand what transpired and do my best to make it right. Please give me a call, time permitting - I hope to hear from you. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

February 24, 2022

Nick my salesman was fabulous. Very kind. The technology lady Tiffany was fabulous. Tiffany went through every little detail of my new car. Thank you so much to Nick and Tiffany. More

by Dawn g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Carmona
Feb 25, 2022 -

Northside Lexus responded

Dawn, seeing your great review of Nick and Tiffany puts a smile on our faces! Thank you for choosing Northside Lexus and for stopping by to share your experience. We hope you are loving your new Lexus GX!

February 24, 2022

Excellent dealership. Best service. Customer first. So helpful. They went way above and beyond to help me with a new car and ensure that I understood its functions. I woul More

by Sallymcmonagle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Northside Lexus responded

Sally, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Northside Lexus team. We will be sure to pass on the kind words. Enjoy your new vehicle, and we hope to see you back again down the road!

February 24, 2022

Very smooth and great transaction. Don was very helpful and kept us informed throughout the entire process. More

by Jim O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Northside Lexus responded

Jim, thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Don and the Northside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

February 24, 2022

Great people to work with. Very knowledgeable about their products. We had a great experience at this dealership! More

by MICHAELOMCCARTHY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Tosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Northside Lexus responded

Thank you for sharing a terrific review of our team! Your business is important to us and we hope to welcome you back to Northside Lexus in the future. Safe travels!

February 23, 2022

I enjoyed my experience at Northside Lexus. My dealer (Bobby Bosley) was excellent and took care of my request for purchasing the car I wanted. Forever Grateful! KiKi Courtney More

by COURTNEY91080
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Bosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Northside Lexus responded

Courtney, thank you for the great review! We are so glad to hear that you found the right vehicle working with Bobby. Drive safely, and we hope to see you back again at Northside Lexus!

February 23, 2022

Very nice, luxurious dealership. Everyone was kind and helpful. Danh Nguyen was great! He answered all of our questions More

by THUYNGUYEN913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Feb 24, 2022 -

Northside Lexus responded

We are thrilled that Danh and the team could deliver such an excellent experience for you! Thank you from all of us at Northside Lexus, we wish you safe and happy driving ahead.

February 23, 2022

Mark Green was awesome as usual. I forgot to empty my trade in console and went by this morning and it was already gone through and my very expensive sunglasses are gone. My fault to More

by RON@TOTALHM.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamilton Dawes
February 23, 2022

Professional staff and service department. Teams are always courteous and service is prompt and efficient. More

by pattycarter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Makrakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Northside Lexus responded

Hi Patty - It means a lot that you can trust our team to provide professional service, every visit. Thank you for choosing Northside Lexus! We look forward to our continued relationship.

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