Back

Northside Lexus

Spring , TX

4.9
7,157 Reviews
At Northside Lexus, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. To make owning and driving your Lexus a pleasure, not a burden, we are dedicated... not to compete, but to excel! HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

24222 Interstate 45 North

Spring , TX

77386

Directions

By Type

Showing 7,157 reviews

January 04, 2021

Bought used Mini Cooper and should’ve taken the car and had it inspected by a shop. I’ve only put around 1,000 miles on it and now it’s in the shop and bill is up to a little over $1,300. Make sure you h More

by J.CALLENIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Northside Lexus responded

I'm sorry to hear that you are experiencing difficulties with your vehicle. I assure you that it is never our intention to mislead our customers here, and I would be more than willing to speak with you directly regarding your concerns. Please don't hesitate to give me a call. Thank you, Todd Sylvester - Fixed Ops. Dir. - 2815693420

January 04, 2021

I purchased a 2021 RX 350 F Sport and the paperwork got done smoothly and as pleasantly as it could’ve been! Great experience!! I rec this dealer to others! And I soo rec an F Sport Rx 350 model; Wow!! Loa More

by DFV749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Postma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aniekan Edem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jan 04, 2021 -

Northside Lexus responded

It is wonderful to hear that your purchase process was smooth and seamless and you are so happy with your new 2021 Lexus RX 350 F Sport! Thank you for working with us at Northside Lexus and taking the time to share your positive feedback. Safe travels in your new ride!

January 04, 2021

Great sales team, very helpful & really care about the customer being happy. This is my first Lexus & I was very impressed with the entire buying experience. More

by dirt_de12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Vario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danh Nguyen
Jan 04, 2021 -

Northside Lexus responded

Welcome to the Lexus family! We are thrilled that our team came through with a five-star purchase experience. Thank you for choosing Northside Lexus, we are grateful to have you as a customer!

Jan 04, 2021 -

dirt_de12 responded

Great place to buy a car.

January 04, 2021

We bought a 2021 RX 350 and Mike Driskill was very thorough and really helped us feel comfortable with the purchase. Everyone we came into contact with at the dealership was extremely courteous and ve More

by Peyton1212
Recommend Dealer
Yes
Employees Worked With
Mike Driskill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Northside Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you were successful in finding your 2021 Lexus RX 350. Congratulations on your new luxury SUV, and everyone at Northside Lexus hope to see you back at for your first oil change.

January 03, 2021

Everyone I dealt with was polite and took their time answering any questions I had. I’ve bought vehicles with Northside Lexus in the past, and I would have no hesitation doing so again! More

by lkobmann8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ava Pierce
Jan 05, 2021 -

Northside Lexus responded

Thank you for your continued business! We are happy to hear that our team consistently delivers top-notch service. We look forward to seeing you again at Northside Lexus!

January 03, 2021

Sales staff members are very friendly. They are NOT pushy as it is in other dealership. They always try to find a competitive deal that suits their customers’ financially and car needs. This is why I returne More

by SH_MARMAR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ortiz
Jan 05, 2021 -

Northside Lexus responded

We're so proud to have earned your repeat business! It was our pleasure to make this car-buying experience just as exceptional as you've come to expect. We're so lucky to have you in the Northside Lexus family - hope you're loving your new vehicle!

January 03, 2021

North side Dealership was very clean and nice. Victoria was very helpful, professional and nice. I wouldn’t hesitate to recommend this dealership in the future. More

by v_ozzy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria DeHoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Northside Lexus responded

Thank you for sharing this wonderful feedback about our service and facilities! We are so glad that Victoria helped you get into your new vehicle. Congratulations! - Northside Lexus team

January 03, 2021

I am very pleased with my choice of vehicle in the RX350 Sport. I was a little confused on the discounts offered. I received a $1,000 discount and a 1.9% rate. My credit score was high and I would have l More

by p.tilesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Makrakis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared States
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu
Jan 06, 2021 -

Northside Lexus responded

I'm so glad to hear that you're enjoying your Lexus RX 350 Sport - congratulations! If you have any questions about your purchase, I would be glad to assist you. Please give me a call at your earliest convenience. Thank you, Nick Christianson - Sales Manager - 281-569-3324

January 03, 2021

Good professional people. Don Ansley was very personable and knowledgeable. He had everything ready for us by the time we arrived. All was well done. More

by J.ASHIELFIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ansley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Atkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Northside Lexus responded

Thank you for sharing this feedback about Don and our Sales team! We are very happy to hear that you had a professional car-buying experience. Safe driving in your new ride!

January 02, 2021

Great experience! Jason was extremely helpful with the entire process. Made my wife and I feel comfortable. In the end, we feel he helped us make the best decision of our family! Thank you More

by Jtrejo1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Northside Lexus responded

Thank you for taking the time to leave us a review! Jason is an excellent member of our team at Northside Lexus, and we will be sure to let him know that you appreciate his help. If you and your family ever need anything else, don't hesitate to give us a call or come back and see us again!

...
456
...