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Preston Superstore

Burton, OH

5.0
5,695 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,695 reviews

October 09, 2021

Salesman was very polite, made it a smooth car buying experience. Very easy to work with. Would recommend. More

by jaltosax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback and business! We really appreciate your recommendation as well! Thanks again, Jackie Preston Franck

October 09, 2021

My husband and I have been buying cars from Preston for many years. The main reason is because of their sales staff. I feel safe when Mike is our guide through the process of selection and financing. I kno More

by harpergma6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Piotrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Preston Superstore responded

Judy we can't thank you and your family enough for your years of business and loyalty! Thanks again, Jackie Preston Franck

October 08, 2021

They are all very helpful and not pushy at all they knew what they had and priced reasonably! More

by Amylynne0787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback and business Amylynne! -Jackie Preston Franck

October 08, 2021

I had been to many different car dealers looking for a new vehicle. After reading the reviews for Preston I decided to stop. We originally dealt with Jessica over the phone she was very prompt and pointed More

by rebekahspencer16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Rothfuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback! I love to hear our great reviews got you to give us a shot! I'm so glad our team from start to finish took great care of you! We appreciate your business and your recommendations! Welcome to the Preston family! Thanks again, Jackie Preston Franck

October 07, 2021

I can't say enough good things about Preston! JJ Moore listened to what I wanted in a new car, and he found me exactly what I was looking for. He made the process stress-free and actually fun! I highly More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback Kelly! I'm so glad JJ helped you find a great vehicle! We appreciate your business! Thanks again, Jackie Preston Franck

October 07, 2021

I must say looking for a new ride Curtis Thomas is your guy. Great customer, efficient and very Professional More

by Ciarabutler.my2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Andray Harrison
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

October 06, 2021

Dakota Frank and Scott Burnett made my car buying experience amazing. From picking out my third car with Scott to the ease of the process!! More

by Shonna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty Burnett
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback and business Shonna! -Jackie Preston Franck

October 06, 2021

The experience far exceeded our expectations. Ed Smith was instrumental in getting us the vehicle we wanted. We drove about an hour to the dealership, and everything was ready to go when we arrived. Tony More

by christinacox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis, Danielle Dardis
Oct 13, 2021 -

Preston Superstore responded

Thank you for your feedback! I'm so glad to hear our team made the car buying process painless and was ready to go when you arrive. We appreciate you making the drive to Burton and for your business! Thanks again, Jackie Preston Franck

October 05, 2021

Great experience - will be buying another vehicle soon from them - friendly, patient and good pricing! More

by rmccarthy726
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis, Scotty Burnett
Oct 05, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

October 05, 2021

Everytime I call Preston they answer with " we can help" they just don't tell you it will not be right now!!! The screen in my truck went completely black and the girl said to me "Well you can drive without More

by brysonmarcia
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure her name!
Oct 12, 2021 -

Preston Superstore responded

Thank you for your feedback. I apologize you didn't feel heard at your last visit about your screen. We never want our guests to feel that way. I will share your feedback with our team. I'm glad to hear our service manager Neal called and left you a message. Please give us a call back so we can address your concern. Thank you, Jackie Preston Franck

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